Mercari incident

Issues with auto-rating

Major Resolved View vendor source →

Mercari experienced a major incident on January 17, 2026 affecting Rating, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2026, 07:39 PM UTC
Resolved
Jan 17, 2026, 08:27 PM UTC
Duration
47m
Detected by Pingoru
Jan 17, 2026, 07:39 PM UTC

Affected components

Rating

Update timeline

  1. investigating Jan 17, 2026, 07:39 PM UTC

    We're currently investigating reported issues with auto-ratings. Thank you for your patience!

  2. resolved Jan 17, 2026, 08:27 PM UTC

    This incident has been resolved.