LlamaIndex Outage History

LlamaIndex is up right now

There were 9 LlamaIndex outages since March 1, 2026 totaling 14h 40m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://llamaindex.statuspage.io

Notice April 28, 2026

API connectivity issues

Detected by Pingoru
Apr 28, 2026, 08:01 PM UTC
Resolved
Apr 28, 2026, 08:24 PM UTC
Duration
22m
Affected: LlamaParse APILlamaParse UI
Timeline · 4 updates
  1. investigating Apr 28, 2026, 08:01 PM UTC

    We are currently investigating this issue.

  2. identified Apr 28, 2026, 08:16 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 28, 2026, 08:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 28, 2026, 08:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 21, 2026

Increased latency on cost_effective

Detected by Pingoru
Apr 21, 2026, 07:00 AM UTC
Resolved
Apr 21, 2026, 07:00 AM UTC
Duration
Timeline · 1 update
  1. resolved Apr 21, 2026, 08:23 PM UTC

    Increase latency from upstream provider causing slower than usual parsing on cost_effective mode in EU zone

Read the full incident report →

Notice March 16, 2026

Jobs not running

Detected by Pingoru
Mar 16, 2026, 10:39 PM UTC
Resolved
Mar 16, 2026, 11:22 PM UTC
Duration
42m
Affected: LlamaParse APILlamaParse API
Timeline · 4 updates
  1. investigating Mar 16, 2026, 10:39 PM UTC

    We are currently investigating this issue.

  2. identified Mar 16, 2026, 11:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 16, 2026, 11:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 16, 2026, 11:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 11, 2026

Increase parse v2 and extract latency

Detected by Pingoru
Mar 11, 2026, 08:43 PM UTC
Resolved
Mar 11, 2026, 10:22 PM UTC
Duration
1h 39m
Affected: LlamaParse API
Timeline · 5 updates
  1. investigating Mar 11, 2026, 08:43 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 11, 2026, 09:41 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 11, 2026, 09:41 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Mar 11, 2026, 10:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 11, 2026, 10:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 10, 2026

Elevated Latency

Detected by Pingoru
Mar 10, 2026, 12:32 AM UTC
Resolved
Mar 10, 2026, 02:17 AM UTC
Duration
1h 44m
Affected: LlamaParse APILlamaParse UI
Timeline · 5 updates
  1. investigating Mar 10, 2026, 12:32 AM UTC

    We are investigating elevated latency in Index API

  2. identified Mar 10, 2026, 01:07 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 10, 2026, 01:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 10, 2026, 01:44 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 10, 2026, 02:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 3, 2026

High Job Latency

Detected by Pingoru
Mar 03, 2026, 09:58 PM UTC
Resolved
Mar 03, 2026, 11:13 PM UTC
Duration
1h 14m
Affected: LlamaParse APILlamaParse UI
Timeline · 2 updates
  1. investigating Mar 03, 2026, 09:58 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 03, 2026, 11:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 2, 2026

System Outage

Detected by Pingoru
Mar 02, 2026, 05:52 PM UTC
Resolved
Mar 02, 2026, 08:26 PM UTC
Duration
2h 33m
Affected: LlamaParse APILlamaParse UI
Timeline · 3 updates
  1. investigating Mar 02, 2026, 05:52 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 02, 2026, 07:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 02, 2026, 08:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 2, 2026

EU LlamaParse partial outage - degraded accuracy

Detected by Pingoru
Mar 02, 2026, 11:26 AM UTC
Resolved
Mar 02, 2026, 02:58 PM UTC
Duration
3h 31m
Affected: LlamaParse API
Timeline · 3 updates
  1. investigating Mar 02, 2026, 11:26 AM UTC

    We are currently investigating this issue.

  2. investigating Mar 02, 2026, 11:26 AM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 02, 2026, 02:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 1, 2026

Currently down in EU and NA

Detected by Pingoru
Mar 01, 2026, 01:31 PM UTC
Resolved
Mar 01, 2026, 04:24 PM UTC
Duration
2h 52m
Affected: LlamaParse APILlamaParse API
Timeline · 6 updates
  1. investigating Mar 01, 2026, 01:31 PM UTC

    We are currently investigating the issue

  2. investigating Mar 01, 2026, 01:52 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 01, 2026, 01:53 PM UTC

    We have identified the issue, EU is now back online, US will be soon up.

  4. monitoring Mar 01, 2026, 02:23 PM UTC

    We have identify the issue and deploy a fix. Service are going back to normal progressively

  5. monitoring Mar 01, 2026, 02:28 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Mar 01, 2026, 04:24 PM UTC

    This incident has been resolved.

Read the full incident report →

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