LlamaIndex incident

API connectivity issues

Notice Resolved View vendor source →

LlamaIndex experienced a notice incident on April 28, 2026 affecting LlamaParse API and LlamaParse UI, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 08:01 PM UTC
Resolved
Apr 28, 2026, 08:24 PM UTC
Duration
22m
Detected by Pingoru
Apr 28, 2026, 08:01 PM UTC

Affected components

LlamaParse APILlamaParse UI

Update timeline

  1. investigating Apr 28, 2026, 08:01 PM UTC

    We are currently investigating this issue.

  2. identified Apr 28, 2026, 08:16 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 28, 2026, 08:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 28, 2026, 08:24 PM UTC

    This incident has been resolved.