LlamaIndex incident

Website Login Issues

Critical Resolved View vendor source →

LlamaIndex experienced a critical incident on July 16, 2026 affecting LlamaParse UI and LlamaParse UI, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 09:44 AM UTC
Resolved
Jul 16, 2026, 10:22 AM UTC
Duration
38m
Detected by Pingoru
Jul 16, 2026, 09:44 AM UTC

Affected components

LlamaParse UILlamaParse UI

Update timeline

  1. investigating Jul 16, 2026, 09:44 AM UTC

    We are investigating an issue with our authentication provider impacting our login flow. API is unaffected.

  2. resolved Jul 16, 2026, 10:22 AM UTC

    This incident has been resolved.