LlamaIndex incident

Elevated Latency

Major Resolved View vendor source →

LlamaIndex experienced a major incident on March 10, 2026 affecting LlamaParse API and LlamaParse UI, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2026, 12:32 AM UTC
Resolved
Mar 10, 2026, 02:17 AM UTC
Duration
1h 44m
Detected by Pingoru
Mar 10, 2026, 12:32 AM UTC

Affected components

LlamaParse APILlamaParse UI

Update timeline

  1. investigating Mar 10, 2026, 12:32 AM UTC

    We are investigating elevated latency in Index API

  2. identified Mar 10, 2026, 01:07 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 10, 2026, 01:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 10, 2026, 01:44 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 10, 2026, 02:17 AM UTC

    This incident has been resolved.