LlamaIndex incident

Classify and Split API Degraded

Major Resolved View vendor source →

LlamaIndex experienced a major incident on September 29, 2026 affecting LlamaParse API, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2026, 03:57 PM UTC
Resolved
Sep 30, 2026, 05:12 PM UTC
Duration
1d 1h
Detected by Pingoru
Sep 29, 2026, 03:57 PM UTC

Affected components

LlamaParse API

Update timeline

  1. identified Sep 29, 2026, 03:57 PM UTC

    We are investigating an outage affecting the Split/Classify API caused by reduced availability of an upstream model provider. Requests may fail while the issue continues. We are working to restore service and will post another update as soon as we have more information.