LlamaIndex Outage History

LlamaIndex is up right now

LlamaIndex had 31 outages in the last 2 years totaling 5h 38m of downtime — averaging 1.3 incidents per month.

There were 31 LlamaIndex outages since July 25, 2025 totaling 5h 38m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://llamaindex.statuspage.io

Critical October 16, 2025

Service Outage

Detected by Pingoru
Oct 16, 2025, 10:36 PM UTC
Resolved
Oct 16, 2025, 10:48 PM UTC
Duration
11m
Affected: LlamaParse API
Timeline · 2 updates
  1. investigating Oct 16, 2025, 10:36 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 16, 2025, 10:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 14, 2025

Elevated Parsing Error Rates and Latency

Detected by Pingoru
Oct 14, 2025, 03:12 PM UTC
Resolved
Oct 14, 2025, 06:57 PM UTC
Duration
3h 45m
Timeline · 3 updates
  1. investigating Oct 14, 2025, 03:12 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 14, 2025, 03:17 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 14, 2025, 06:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 29, 2025

Degraded Parsing Services

Detected by Pingoru
Sep 29, 2025, 06:15 PM UTC
Resolved
Sep 29, 2025, 06:44 PM UTC
Duration
28m
Affected: LlamaParse APILlamaParse API
Timeline · 3 updates
  1. investigating Sep 29, 2025, 06:15 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 29, 2025, 06:17 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 29, 2025, 06:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 24, 2025

Degraded Performance: Elevated Error Rates

Detected by Pingoru
Sep 24, 2025, 10:00 PM UTC
Resolved
Sep 24, 2025, 10:20 PM UTC
Duration
20m
Affected: LlamaParse APILlamaParse APILlamaParse UILlamaParse UI
Timeline · 5 updates
  1. investigating Sep 24, 2025, 10:00 PM UTC

    LlamaCloud is currently experiencing elevated error rates, we are investigating the issue.

  2. investigating Sep 24, 2025, 10:01 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 24, 2025, 10:02 PM UTC

    We are continuing to investigate this issue.

  4. investigating Sep 24, 2025, 10:06 PM UTC

    We are continuing to investigate this issue.

  5. resolved Sep 24, 2025, 10:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 20, 2025

Dashboard failing to load

Detected by Pingoru
Aug 20, 2025, 03:46 AM UTC
Resolved
Aug 20, 2025, 04:25 AM UTC
Duration
38m
Timeline · 3 updates
  1. identified Aug 20, 2025, 03:46 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 20, 2025, 04:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 20, 2025, 04:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 25, 2025

LlamaParse degraded performance

Detected by Pingoru
Jul 25, 2025, 04:36 PM UTC
Resolved
Jul 25, 2025, 04:51 PM UTC
Duration
15m
Timeline · 2 updates
  1. identified Jul 25, 2025, 04:36 PM UTC

    We're seeing degraded performance caused by an ongoing Red Hat Quay incident affecting our autoscaling

  2. resolved Jul 25, 2025, 04:51 PM UTC

    This incident has been resolved.

Read the full incident report →