LlamaIndex incident

Service Degradation and High Latency

Major Resolved View vendor source →

LlamaIndex experienced a major incident on May 31, 2026 affecting LlamaParse API and LlamaParse API and 1 more component, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
May 31, 2026, 03:23 AM UTC
Resolved
May 31, 2026, 04:17 AM UTC
Duration
53m
Detected by Pingoru
May 31, 2026, 03:23 AM UTC

Affected components

LlamaParse APILlamaParse APILlamaParse UILlamaParse UI

Update timeline

  1. investigating May 31, 2026, 03:23 AM UTC

    We are currently investigating this issue.

  2. resolved May 31, 2026, 04:17 AM UTC

    This incident has been resolved.