LlamaIndex incident

Increased parse latency

Critical Resolved View vendor source →

LlamaIndex experienced a critical incident on June 3, 2026 affecting LlamaParse API and LlamaParse API, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2026, 01:43 PM UTC
Resolved
Jun 03, 2026, 02:08 PM UTC
Duration
24m
Detected by Pingoru
Jun 03, 2026, 01:43 PM UTC

Affected components

LlamaParse APILlamaParse API

Update timeline

  1. investigating Jun 03, 2026, 01:43 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 03, 2026, 01:52 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 03, 2026, 01:57 PM UTC

    An upstream compute provider had an outage. Services are recovering

  4. resolved Jun 03, 2026, 02:08 PM UTC

    This incident has been resolved.