LlamaIndex incident

System Degraded - Login and Job Resolution Issues

Notice Resolved View vendor source →

LlamaIndex experienced a notice incident on May 5, 2026 affecting LlamaParse API and LlamaParse API and 1 more component, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 08:55 PM UTC
Resolved
May 05, 2026, 08:59 PM UTC
Duration
4m
Detected by Pingoru
May 05, 2026, 08:55 PM UTC

Affected components

LlamaParse APILlamaParse APILlamaParse UILlamaParse UI

Update timeline

  1. investigating May 05, 2026, 08:55 PM UTC

    We are currently investigating this issue.

  2. resolved May 05, 2026, 08:59 PM UTC

    This incident has been resolved.