LlamaIndex incident

Increase parse v2 and extract latency

Major Resolved View vendor source →

LlamaIndex experienced a major incident on March 11, 2026 affecting LlamaParse API, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2026, 08:43 PM UTC
Resolved
Mar 11, 2026, 10:22 PM UTC
Duration
1h 39m
Detected by Pingoru
Mar 11, 2026, 08:43 PM UTC

Affected components

LlamaParse API

Update timeline

  1. investigating Mar 11, 2026, 08:43 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 11, 2026, 09:41 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 11, 2026, 09:41 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Mar 11, 2026, 10:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 11, 2026, 10:22 PM UTC

    This incident has been resolved.