LlamaIndex incident

[LlamaCloud EU] Partial outage on Index

Resolved after 10 hours 6 minutes, affecting LlamaParse API and LlamaParse UI, on December 9, 2025.

monitoring Dec 09, 2025, 12:43 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 09, 2025, 11:18 AM UTC
Resolved
Dec 09, 2025, 09:24 PM UTC
Duration
10h 6m
Detected by Pingoru
Dec 09, 2025, 11:18 AM UTC

Affected components

LlamaParse APILlamaParse UI

Update timeline

  1. investigating Dec 09, 2025, 11:18 AM UTC

    We are currently investigating this issue.

  2. monitoring Dec 09, 2025, 12:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 09, 2025, 09:24 PM UTC

    This incident has been resolved.

Your product runs on more than LlamaIndex

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →