LlamaIndex incident

Elevated latency for parse & extract APIs

Minor Resolved View vendor source →

LlamaIndex experienced a minor incident on July 14, 2026 affecting LlamaParse API, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2026, 05:36 PM UTC
Resolved
Jul 14, 2026, 05:47 PM UTC
Duration
10m
Detected by Pingoru
Jul 14, 2026, 05:36 PM UTC

Affected components

LlamaParse API

Update timeline

  1. investigating Jul 14, 2026, 05:36 PM UTC

    We are currently investigating this issue.

  2. resolved Jul 14, 2026, 05:47 PM UTC

    This incident has been resolved.