LlamaIndex incident

System Outage

Major Resolved View vendor source →

LlamaIndex experienced a major incident on March 2, 2026 affecting LlamaParse API and LlamaParse UI, lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2026, 05:52 PM UTC
Resolved
Mar 02, 2026, 08:26 PM UTC
Duration
2h 33m
Detected by Pingoru
Mar 02, 2026, 05:52 PM UTC

Affected components

LlamaParse APILlamaParse UI

Update timeline

  1. investigating Mar 02, 2026, 05:52 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 02, 2026, 07:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 02, 2026, 08:26 PM UTC

    This incident has been resolved.