LlamaIndex incident

Degraded Parsing Services

Minor Resolved View vendor source →

LlamaIndex experienced a minor incident on September 29, 2025 affecting LlamaParse API and LlamaParse API, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2025, 06:15 PM UTC
Resolved
Sep 29, 2025, 06:44 PM UTC
Duration
28m
Detected by Pingoru
Sep 29, 2025, 06:15 PM UTC

Affected components

LlamaParse APILlamaParse API

Update timeline

  1. investigating Sep 29, 2025, 06:15 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 29, 2025, 06:17 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 29, 2025, 06:44 PM UTC

    This incident has been resolved.