Jobber Outage History

We are investigating an issue with General Timers started through Jobber Online showing incorrect start times. This may affect all users who use General Timers through Jobber Online. We recommend clocking in from the Timesheets tab on the Jobber App to start a General Timer. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We are investigating an issue where Jobber Websites with a Custom Domain are failing to load. This may affect all users with a custom domain linked to their Jobber Website. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We are investigating an issue with customers reaching out to Jobber Support through our Live Chat function. We recommend reaching out to Jobber Support by phone at 1-888-721-1115 option 1, or by emailing [email protected] We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We are investigating an issue with Requests. Upon creating a Request from the Schedule, individual Client pages, or the Property within a Client page, selecting More Options causes Requests to fail to transfer Client details such as name and property, or details entered into the Request when it was created on the Schedule. This affects users who create Requests from the Schedule or Client pages in Jobber Online. We recommend creating Requests from the Request tab or Quick-Create menu. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We are investigating an issue with Non-Adminstrator users accessing index pages through Jobber Online. This may affect Non-Administrator users attempting to access index pages for Clients, Requests, Quotes, Jobs and Invoices. We recommend that the affected users access these pages through the Jobber App as a temporary workaround. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We are investigating an issue with the schedule where completed visits that are assigned a calendar colour are not appearing grayed out. This may affect some users when viewing the schedule through Jobber Online. We recommend that users update their schedule settings to use the Strikethrough option to view completed appointments as a temporary workaround. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We are investigating an issue with Quote creation. This may affect some users with creating a new Quote. We recommend using the Jobber App for now. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We are investigating an issue with delay SMS and email delivery. This may affect some users. We recommend that you do not retry sending any communications as it would result in multiples of the same being sent to your clients. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We are investigating an issue with Unknown Errors in Jobber Online. This may affect non-administrator users while they navigate in Jobber Online. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We are currently investigating an issue that is affecting some customers when using Quick Create to add a Request. This may cause a 404 error to appear in Jobber immediately after clicking Request on certain pages, including the Reports, Clients, and Settings pages. Our team is working to identify the cause and restore normal performance as quickly as possible. To help minimize disruptions, please create Requests from the Requests, Quotes, or Jobs pages, and refrain from using Quick Create for Requests on the affected pages while we continue our investigation. We will share another update as soon as we have new details. We know how important it is for Jobber to run smoothly for your business, and we appreciate your patience while we work to resolve this.

We’re currently investigating an issue affecting payments processed through Tap to Pay and card readers, which may impact any customers using these methods. Payments collected through Client hub, as well as payments entered manually in the app or on Jobber.com, are not affected. We recommend using one of the methods above while we work on a solution. We’ll share an update as soon as more information is available. We know how important reliable payments are for your business, and we appreciate your patience while we work to resolve this quickly.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We have identified an issue that is causing voice calls made to Receptionist to fail. We recommend that users stop forwarding calls to Receptionist until the issue has been resolved. Our team is working on a fix and will continue to provide updates. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We have identified an issue that causes intermittent crashes in the Jobber Mobile App V6.59 on Android devices. Our team is working on a fix and will continue to provide updates. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We are continuing to investigate this issue.

We are investigating an issue with Automations (Quote and Invoice Follow Ups) and Campaigns being automatically sent out. These scheduled emails may not be sent out. This may affect some users. We recommend sending any follows up manually at the moment. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We are continuing to investigate this issue.

We are currently investigating an issue that is affecting some customers when editing the work request form. This may cause unexpected behaviour when saving or updating form fields. Our team is working to identify the cause and restore normal performance as quickly as possible. We will share another update as soon as we have new details. We know how important it is for Jobber to run smoothly for your business, and we appreciate your patience while we work to resolve this.

We are currently investigating an issue with Receptionist powered by Jobber AI not functioning at this time. We recommend that users temporarily stop forwarding calls to Receptionist. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We are investigating performance issues across Jobber. These issues may affect some users when accessing Jobber, including 500 errors, problems sending campaigns, and other related issues. We will provide an update as soon as we have more information. We understand how important it is for Jobber to run smoothly for your business, so we greatly appreciate your patience at this time.

We are currently investigating an issue where attachments uploaded to internal notes are not viewable at this time. Emails with file attachments are also not being sent at this time. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We are currently aware of an issue with Cloudflare which is impacting the ability to access Jobber Online. The Jobber Mobile App is not affected, so we advise that you use that as a temporary workaround.

We are investigating an issue with creating Jobs through Jobber Online. We recommend using the Jobber App as a temporary workaround. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We are continuing to investigate this issue.

We are investigating an issue with Jobber Mobile App. This may affect some users when they login to Jobber Mobile App by redirecting them to a trial setup experience. We recommend using Jobber Online in your mobile browser as a temporary workaround. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

As we continue to investigate this issue, it is advised that affected users delete and reinstall Jobber Mobile App.

We are investigating an issue with the Schedule page showing incomplete visits that have already passed as complete. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We are investigating an issue with Receptionist powered by Jobber AI not responding to inbound calls. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We have resolved the issue that was impacting inbound calls to Receptionist powered by Jobber AI. Thank you for your patience as we resolved this issue!