Jobber Outage History
Jobber is up right nowPingoru has recorded 69 incidents for Jobber: 65 in the last 12 months and 7 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 8 | 36 of 720 (5%) |
| May 2026 | 4 | 8 of 744 (1%) |
| June 2026 | 5 | 6 of 720 (1%) |
| July 2026 | 2 | 11 of 744 (1%) |
| August 2026 | 4 | 3 of 744 (0%) |
| September 2026 | 2 | 1 of 720 (0%) |
| October 2026 | 0 | 0 of 591 (0%) |
Incidents, newest first
Minor March 31, 2026 Subscription purchases and updates are unavailable 46m Web Application (Jobber Online)
Started Mar 31, 2026, 05:51 PM UTC· resolved Mar 31, 2026, 06:37 PM UTC
- investigating Mar 31, 2026, 05:51 PM UTC
We’re currently investigating an issue that may affect subscription purchases, including upgrades and add-ons, on the Jobber website. Our team is actively working to identify the cause and minimize disruption. We’ll share updates as soon as we have more information. We understand how critical Jobber is to your business and appreciate your patience.
- resolved Mar 31, 2026, 06:37 PM UTC
This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues with subscription purchases, upgrades, or add-ons, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.
Minor March 19, 2026 Issues accessing Jobber Online and the Jobber App 28m Web Application (Jobber Online), API & Mobile Application (Jobber App)
Started Mar 19, 2026, 07:04 PM UTC· resolved Mar 19, 2026, 07:32 PM UTC
- investigating Mar 19, 2026, 07:04 PM UTC
We’re currently investigating an issue affecting access to Jobber Online and the Jobber App. Our team is actively working to resolve this as quickly as possible, and we’ll share updates as soon as we have more information. We understand how critical Jobber is to your business and appreciate your patience
- investigating Mar 19, 2026, 07:23 PM UTC
Jobber is unavailable at this time, we will continue to post updates.
- resolved Mar 19, 2026, 07:32 PM UTC
We have fully investigated, and are no longer experiencing issues accessing Jobber Online and the Jobber App. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues accessing Jobber Online or the Jobber App, please reach out to [email protected]. Thank you for your patience as we resolved this issue.
Major February 20, 2026 Issues accessing Jobber Online and the Jobber Mobile App 19m Web Application (Jobber Online), API & Mobile Application (Jobber App)
Started Feb 20, 2026, 11:46 PM UTC· resolved Feb 21, 2026, 12:05 AM UTC
- investigating Feb 20, 2026, 11:46 PM UTC
We are investigating an issue with accessing Jobber Online and the Jobber Mobile App. This may affect all users attempting to access Jobber at this time. Jobber hosted websites may also be inaccessible. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
- resolved Feb 21, 2026, 12:05 AM UTC
We have fully investigated, and are no longer experiencing issues with accessing Jobber Online, the Jobber Mobile App and Jobber Websites. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with accessing Jobber, please reach out to [email protected]. Thank you for your patience as we resolved this issue.
Minor February 16, 2026 Delay in certain operations 40m Web Application (Jobber Online)
Started Feb 16, 2026, 02:23 PM UTC· resolved Feb 16, 2026, 03:04 PM UTC
- investigating Feb 16, 2026, 02:23 PM UTC
We are investigating an issue which is causing delays to some functions. This may affect users who are sending emails and deleting clients or jobs, but may also affect other actions in Jobber. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
- resolved Feb 16, 2026, 03:04 PM UTC
We have fully investigated, and are no longer experiencing delays like sending emails, deleting clients and jobs, or other actions in Jobber. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with delays to these or any other actions in Jobber, please reach out to [email protected]. Thank you for your patience as we resolved this issue.
Minor February 4, 2026 Job Costing is failing to load 1h 23m Web Application (Jobber Online), API & Mobile Application (Jobber App)
Started Feb 04, 2026, 11:46 PM UTC· resolved Feb 05, 2026, 01:10 AM UTC
- investigating Feb 04, 2026, 11:46 PM UTC
We are investigating an issue with the Job Costing feature. This may affect some users when attempting to access Jobs through the Jobber App, and may also affect accessing Job Costing through Jobber Online. We recommend accessing your Jobs through Jobber Online as a temporary workaround. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
- resolved Feb 05, 2026, 01:10 AM UTC
We have fully investigated, and are no longer experiencing issues with accessing Jobs and Job Costing. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with accessing your Jobs, please reach out to [email protected]. Thank you for your patience as we resolved this issue.
Minor February 4, 2026 Receptionist is not answering calls 23m Web Application (Jobber Online)
Started Feb 04, 2026, 02:06 PM UTC· resolved Feb 04, 2026, 02:29 PM UTC
- investigating Feb 04, 2026, 02:06 PM UTC
We are investigating an issue with Receptionist failing to answer calls. This may affect users with the Receptionist feature We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
- resolved Feb 04, 2026, 02:29 PM UTC
We have fully investigated, and are no longer experiencing the issue with Receptionist failing to answer voice calls. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with Receptionist's ability to answer calls, please reach out to [email protected]. Thank you for your patience as we resolved this issue.
Minor February 3, 2026 Users may experience errors when accessing certain pages 24m Web Application (Jobber Online)
Started Feb 03, 2026, 06:41 PM UTC· resolved Feb 03, 2026, 07:05 PM UTC
- investigating Feb 03, 2026, 06:41 PM UTC
We are investigating an issue with certain pages in Jobber being down. This may affect users who are accessing the Home page (such as upon login), Quotes, Jobs, Invoices, and Insights. We recommend using the Jobber Mobile App as a workaround in the meantime. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
- resolved Feb 03, 2026, 07:05 PM UTC
We have fully investigated, and are no longer experiencing the issue with pages being down. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with accessing Home page (such as upon login), Quotes, Jobs, Invoices, and Insights please reach out to [email protected]. Thank you for your patience as we resolved this issue.
Minor January 26, 2026 Performance delays on Jobber Online and in the Jobber App 1h 17m Web Application (Jobber Online), API & Mobile Application (Jobber App)
Started Jan 26, 2026, 09:14 PM UTC· resolved Jan 26, 2026, 10:31 PM UTC
- investigating Jan 26, 2026, 09:14 PM UTC
We’re currently investigating delays with sending emails and reports of degraded performance in Jobber Online and the Jobber App. Some Customers may notice issues when creating visits or sending emails to Clients. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
- resolved Jan 26, 2026, 10:31 PM UTC
We have fully investigated, and are no longer experiencing a delay in performance. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with delayed performance please reach out to [email protected]. Thank you for your patience as we resolved this issue!
Minor January 23, 2026 Performance issues with Invoice and Quote Reminders on the New Schedule 1h 42m Web Application (Jobber Online)
Started Jan 23, 2026, 03:35 PM UTC· resolved Jan 23, 2026, 05:17 PM UTC
- investigating Jan 23, 2026, 03:35 PM UTC
We are investigating an issue with Invoice and Quote Reminders showing on the new schedule when they should not be. This may affect All users with seeing these on their schedule in Jobber Online. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
- resolved Jan 23, 2026, 05:17 PM UTC
We have fully investigated, and are no longer experiencing issues with Quote and Invoice Reminders appearing on the New Schedule. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with your Schedule, please reach out to [email protected]. Thank you for your patience as we resolved this issue!
Minor January 23, 2026 Email Delivery Issues Via Outlook – Email Services
Started Jan 23, 2026, 01:21 PM UTC· resolved Jan 23, 2026, 01:21 PM UTC
- resolved Jan 23, 2026, 01:21 PM UTC
We have fully investigated, and are no longer experiencing issues with Outlook. If you continue to experience issues with sending or receiving emails, please reach out to [email protected]. Thank you for your patience as we resolved this issue!
Minor January 22, 2026 Email Delivery Issues via Outlook 14h 51m Email Services
Started Jan 22, 2026, 11:09 PM UTC· resolved Jan 23, 2026, 02:00 PM UTC
- investigating Jan 22, 2026, 11:09 PM UTC
We are currently investigating an issue with Outlook. This issue may affect your ability (or your customers' ability) to receive emails. We continue to monitor Outlook's progress in resolving the issue while working to reduce the impact wherever possible. We appreciate your patience and will continue to share updates as soon as new details become available.
- resolved Jan 23, 2026, 02:00 PM UTC
We have fully investigated, and are no longer experiencing issues with Outlook. If you continue to experience issues with sending or receiving emails, please reach out to [email protected]. Thank you for your patience as we resolved this issue!
Minor January 20, 2026 Performance Issues with updating a Client's billing address 13m Web Application (Jobber Online)
Started Jan 20, 2026, 05:58 PM UTC· resolved Jan 20, 2026, 06:12 PM UTC
- investigating Jan 20, 2026, 05:58 PM UTC
We are investigating an issue with updating existing Client's and creating new Client's where the Billing Address is the same as the Property Address. This may affect all users with deselecting the 'same' box while on the edit Client Page. We recommend using the App to create/ edit a Client with the same billing address and property address to be able to select the check box. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
- resolved Jan 20, 2026, 06:12 PM UTC
We have fully investigated, and are no longer experiencing issues with de-selecting the 'Same as property address' check box while creating/ editing a Client. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with this please reach out to [email protected]. Thank you for your patience as we resolved this issue!
Minor January 14, 2026 General Timers started through Jobber Online are showing incorrect start times 1h 59m Web Application (Jobber Online)
Started Jan 14, 2026, 03:47 PM UTC· resolved Jan 14, 2026, 05:47 PM UTC
- investigating Jan 14, 2026, 03:47 PM UTC
We are investigating an issue with General Timers started through Jobber Online showing incorrect start times. This may affect all users who use General Timers through Jobber Online. We recommend clocking in from the Timesheets tab on the Jobber App to start a General Timer. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
- resolved Jan 14, 2026, 05:47 PM UTC
We have fully investigated, and are no longer experiencing issues with General Timers started through Jobber Online. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with General Timers please reach out to [email protected]. Thank you for your patience as we resolved this issue!
Minor January 13, 2026 Jobber Websites with Custom Domains are failing to load 2m Web Application (Jobber Online)
Started Jan 13, 2026, 09:44 PM UTC· resolved Jan 13, 2026, 09:46 PM UTC
- investigating Jan 13, 2026, 09:44 PM UTC
We are investigating an issue where Jobber Websites with a Custom Domain are failing to load. This may affect all users with a custom domain linked to their Jobber Website. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
- resolved Jan 13, 2026, 09:46 PM UTC
We have fully investigated, and are no longer experiencing issues with Jobber Websites linked to Custom Domains loading. If you continue to experience issues with (symptom/known issue) please reach out to [email protected]. Thank you for your patience as we resolved this issue!
Minor January 9, 2026 Issues connecting with Jobber Support through Live Chat 1h 3m Chat Support
Started Jan 09, 2026, 08:07 PM UTC· resolved Jan 09, 2026, 09:10 PM UTC
- investigating Jan 09, 2026, 08:07 PM UTC
We are investigating an issue with customers reaching out to Jobber Support through our Live Chat function. We recommend reaching out to Jobber Support by phone at 1-888-721-1115 option 1, or by emailing [email protected] We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
- resolved Jan 09, 2026, 09:10 PM UTC
We have fully investigated, and are no longer experiencing issues with customers reaching out to Jobber Support through our Live Chat function. If you continue to experience issues with contacting Jobber Support through Live Chat, please reach out to support by phone at 1-888-721-1115 option 1, or by emailing [email protected]. Thank you for your patience as we resolved this issue!
Minor January 8, 2026 Requests created from Schedule & Clients do not pull info to New Request page 5h 7m Web Application (Jobber Online)
Started Jan 08, 2026, 04:33 PM UTC· resolved Jan 08, 2026, 09:40 PM UTC
- investigating Jan 08, 2026, 04:33 PM UTC
We are investigating an issue with Requests. Upon creating a Request from the Schedule, individual Client pages, or the Property within a Client page, selecting More Options causes Requests to fail to transfer Client details such as name and property, or details entered into the Request when it was created on the Schedule. This affects users who create Requests from the Schedule or Client pages in Jobber Online. We recommend creating Requests from the Request tab or Quick-Create menu. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
- identified Jan 08, 2026, 05:14 PM UTC
We have identified the cause of the issue affecting Requests created from the Schedule, Client page, or a Client's property in Jobber Online. Our team will be continuing to update this page as soon as possible. We greatly appreciate your patience.
- resolved Jan 08, 2026, 09:40 PM UTC
We have fully investigated, and are no longer experiencing issues affecting Requests created from the Schedule, Client page, or a Client's property in Jobber Online. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with Request creation, please reach out to [email protected]. Thank you for your patience as we resolved this issue!
Minor January 7, 2026 Non-Administrator users unable to access index pages 11m Web Application (Jobber Online)
Started Jan 07, 2026, 05:25 PM UTC· resolved Jan 07, 2026, 05:36 PM UTC
- investigating Jan 07, 2026, 05:25 PM UTC
We are investigating an issue with Non-Adminstrator users accessing index pages through Jobber Online. This may affect Non-Administrator users attempting to access index pages for Clients, Requests, Quotes, Jobs and Invoices. We recommend that the affected users access these pages through the Jobber App as a temporary workaround. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
- resolved Jan 07, 2026, 05:36 PM UTC
We have fully investigated, and are no longer experiencing issues with Non-Administrator users accessing index pages through Jobber Online. Affected users may need to refresh their browser page to regain access to Clients, Requests, Quotes, Jobs and Invoices index pages. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with (symptom/known issue) please reach out to [email protected]. Thank you for your patience as we resolved this issue!
Minor January 5, 2026 Completed visits are not greyed out when assigned a calendar colour 1h 5m Web Application (Jobber Online)
Started Jan 05, 2026, 10:32 PM UTC· resolved Jan 05, 2026, 11:38 PM UTC
- investigating Jan 05, 2026, 10:32 PM UTC
We are investigating an issue with the schedule where completed visits that are assigned a calendar colour are not appearing grayed out. This may affect some users when viewing the schedule through Jobber Online. We recommend that users update their schedule settings to use the Strikethrough option to view completed appointments as a temporary workaround. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
- resolved Jan 05, 2026, 11:38 PM UTC
We have fully investigated, and are no longer experiencing issues with completed visits through Jobber Online. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with completed visits not appearing as grayed out on the schedule, please reach out to [email protected]. Thank you for your patience as we resolved this issue!
Major January 5, 2026 Performance issues with Quote creation 8m Web Application (Jobber Online)
Started Jan 05, 2026, 06:46 PM UTC· resolved Jan 05, 2026, 06:54 PM UTC
- investigating Jan 05, 2026, 06:46 PM UTC
We are investigating an issue with Quote creation. This may affect some users with creating a new Quote. We recommend using the Jobber App for now. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
- resolved Jan 05, 2026, 06:54 PM UTC
We have fully investigated, and are no longer experiencing issues with Quote creation. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with creating new Quotes please refresh your page or reach out to [email protected]. Thank you for your patience as we resolved this issue!
Minor December 30, 2025 Delay in delivery of SMS & Email 43m Web Application (Jobber Online), API & Mobile Application (Jobber App), Email Services, Text Messaging Services
Started Dec 30, 2025, 11:08 PM UTC· resolved Dec 30, 2025, 11:51 PM UTC
- investigating Dec 30, 2025, 11:08 PM UTC
We are investigating an issue with delay SMS and email delivery. This may affect some users. We recommend that you do not retry sending any communications as it would result in multiples of the same being sent to your clients. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
- monitoring Dec 30, 2025, 11:17 PM UTC
We are continuing to monitor the issue with delays to SMS & email delivery. We are seeing improvements in this. Some users may still be affected when sending SMS & email. We greatly appreciate your patience, and will update as soon as the issue has been resolved.
- resolved Dec 30, 2025, 11:51 PM UTC
We have fully investigated, and are no longer experiencing delays with SMS or email delivery. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with SMS or email delivery, please reach out to [email protected]. Thank you for your patience as we resolved this issue!
Minor December 18, 2025 Non-Admin Users Hit Unknown Errors in Jobber Online 15m Web Application (Jobber Online)
Started Dec 18, 2025, 07:03 PM UTC· resolved Dec 18, 2025, 07:19 PM UTC
- investigating Dec 18, 2025, 07:03 PM UTC
We are investigating an issue with Unknown Errors in Jobber Online. This may affect non-administrator users while they navigate in Jobber Online. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
- identified Dec 18, 2025, 07:07 PM UTC
We have identified the cause of the issue causing Unknown Errors for non-administrator users while they navigate in Jobber Online. Our team will be continuing to update this page as soon as possible. We greatly appreciate your patience.
- resolved Dec 18, 2025, 07:19 PM UTC
We have fully investigated, and are no longer experiencing the issue that was causing Unknown Errors for non-administrator users in Jobber Online. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with Unknown Errors in Jobber Online, please reach out to [email protected]. Thank you for your patience as we resolved this issue!
Minor December 15, 2025 Performance Issues Using Quick Create for Requests 1h 15m Web Application (Jobber Online)
Started Dec 15, 2025, 08:20 PM UTC· resolved Dec 15, 2025, 09:35 PM UTC
- investigating Dec 15, 2025, 08:20 PM UTC
We are currently investigating an issue that is affecting some customers when using Quick Create to add a Request. This may cause a 404 error to appear in Jobber immediately after clicking Request on certain pages, including the Reports, Clients, and Settings pages. Our team is working to identify the cause and restore normal performance as quickly as possible. To help minimize disruptions, please create Requests from the Requests, Quotes, or Jobs pages, and refrain from using Quick Create for Requests on the affected pages while we continue our investigation. We will share another update as soon as we have new details. We know how important it is for Jobber to run smoothly for your business, and we appreciate your patience while we work to resolve this.
- resolved Dec 15, 2025, 09:35 PM UTC
We have fully investigated, and are no longer experiencing issues with creating a Request. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with creating a Request please reach out to [email protected]. Thank you for your patience as we resolved this issue!
Minor December 12, 2025 Performance Issues with payments processed through Card readers and Tap to Pay 4d 22h Jobber Payments, API & Mobile Application (Jobber App)
Started Dec 12, 2025, 10:38 PM UTC· resolved Dec 17, 2025, 09:30 PM UTC
- investigating Dec 12, 2025, 10:38 PM UTC
We are currently investigating an issue affecting payments processed through Tap to Pay and card readers, which may impact any customers using these methods. Payments collected through Client hub, as well as payments entered manually in the app or on Jobber.com, are not affected. This may result in clients who attempted a payment through one of these methods seeing a pending payment through their online banking details. We recommend using one of the methods above while we work on a solution. We’ll share an update as soon as more information is available. We know how important reliable payments are for your business, and we appreciate your patience while we work to resolve this quickly.
- investigating Dec 15, 2025, 04:15 PM UTC
We are continuing to investigate the issue affecting payments processed through Tap to Pay and card readers, which may impact any customers using these methods. Payments collected through Client hub, as well as payments entered manually in the app or through Jobber Online, are not affected. We recommend using one of the methods above while we work on a solution. We will share an update as soon as more information is available. We understand how important it is for Jobber Payments to be running smoothly for your business, and we greatly appreciate your patience at this time.
- identified Dec 16, 2025, 03:40 PM UTC
We have identified the cause of the issue affecting payments processed through Tap to Pay and card readers for some users. Payments collected through Client hub, as well as payments entered manually in the app or through Jobber Online, are not affected. We recommend using one of these methods while we work on a solution. Our team will be continuing to update this page as soon as possible. We’ll share an update as soon as more information is available. We know how important reliable payments are for your business, and we greatly appreciate your patience while we work to resolve this quickly.
- monitoring Dec 16, 2025, 10:50 PM UTC
A fix has been implemented for the issue affecting payments processed through Tap to Pay and card readers. Please update the Jobber App to version 6.60.2, which is now available in the App Store and Google Play Store. Our team will continue to monitor payments processed through Tap to Pay and card readers to ensure that users are no longer experiencing this issue. We greatly appreciate your patience, and will update as soon as we confirm that the issue has been fully resolved.
- resolved Dec 17, 2025, 09:30 PM UTC
We have fully investigated, and are no longer experiencing issues with payments processed through Tap to Pay and card readers. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with (symptom/known issue) please reach out to [email protected]. Thank you for your patience as we resolved this issue!
Notice December 11, 2025 Performance Issues with payments processed through Card readers and Tap ... 4h 5m API & Mobile Application (Jobber App)
Started Dec 11, 2025, 05:34 PM UTC· resolved Dec 11, 2025, 09:39 PM UTC
- investigating Dec 11, 2025, 05:34 PM UTC
We’re currently investigating an issue affecting payments processed through Tap to Pay and card readers, which may impact any customers using these methods. Payments collected through Client hub, as well as payments entered manually in the app or on Jobber.com, are not affected. We recommend using one of the methods above while we work on a solution. We’ll share an update as soon as more information is available. We know how important reliable payments are for your business, and we appreciate your patience while we work to resolve this quickly.
- investigating Dec 11, 2025, 05:38 PM UTC
We are continuing to investigate this issue.
- investigating Dec 11, 2025, 05:39 PM UTC
We are continuing to investigate this issue.
- monitoring Dec 11, 2025, 09:12 PM UTC
We are continuing to monitor the issue affecting payments processed through Tap to Pay and card readers. We greatly appreciate your patience, and will update as soon as the issue has been resolved.
- resolved Dec 11, 2025, 09:39 PM UTC
We have fully investigated, and are no longer experiencing issues with payments processed through Tap to Pay and card readers. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with collecting payments through Tap to Pay or Card Readers please reach out to [email protected]. Thank you for your patience as we resolved this issue!
Minor December 10, 2025 Voice calls to Receptionist failing. 26m Web Application (Jobber Online)
Started Dec 10, 2025, 08:03 PM UTC· resolved Dec 10, 2025, 08:30 PM UTC
- investigating Dec 10, 2025, 08:03 PM UTC
We have identified an issue that is causing voice calls made to Receptionist to fail. We recommend that users stop forwarding calls to Receptionist until the issue has been resolved. Our team is working on a fix and will continue to provide updates. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
- resolved Dec 10, 2025, 08:30 PM UTC
We have fully investigated, and are no longer experiencing issues with failed calls to Receptionist powered by Jobber AI. Our Engineering is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with intermittent crashes in Jobber Mobile App on Android devices please reach out to [email protected]. Thank you for your patience as we resolved this issue!