Jobber incident
Non-Admin Users Hit Unknown Errors in Jobber Online
Jobber experienced a minor incident on December 18, 2025 affecting Web Application (Jobber Online), lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 18, 2025, 07:03 PM UTC
We are investigating an issue with Unknown Errors in Jobber Online. This may affect non-administrator users while they navigate in Jobber Online. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
- identified Dec 18, 2025, 07:07 PM UTC
We have identified the cause of the issue causing Unknown Errors for non-administrator users while they navigate in Jobber Online. Our team will be continuing to update this page as soon as possible. We greatly appreciate your patience.
- resolved Dec 18, 2025, 07:19 PM UTC
We have fully investigated, and are no longer experiencing the issue that was causing Unknown Errors for non-administrator users in Jobber Online. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with Unknown Errors in Jobber Online, please reach out to [email protected]. Thank you for your patience as we resolved this issue!