Affected components
Update timeline
- investigating Feb 04, 2026, 02:06 PM UTC
We are investigating an issue with Receptionist failing to answer calls. This may affect users with the Receptionist feature We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
- resolved Feb 04, 2026, 02:29 PM UTC
We have fully investigated, and are no longer experiencing the issue with Receptionist failing to answer voice calls. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with Receptionist's ability to answer calls, please reach out to [email protected]. Thank you for your patience as we resolved this issue.
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