Jobber incident

Jobber Websites with Custom Domains are failing to load

Jobber experienced a minor incident on January 13, 2026 affecting Web Application (Jobber Online), lasting 2m. The incident has been resolved; the full update timeline is below.

Started: Jan 13, 2026, 09:44 PM UTC
Resolved: Jan 13, 2026, 09:46 PM UTC
Duration: 2m
Detected by Pingoru: Jan 13, 2026, 09:44 PM UTC

Affected components

Web Application (Jobber Online)

Update timeline

investigating Jan 13, 2026, 09:44 PM UTC

We are investigating an issue where Jobber Websites with a Custom Domain are failing to load. This may affect all users with a custom domain linked to their Jobber Website. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
resolved Jan 13, 2026, 09:46 PM UTC

We have fully investigated, and are no longer experiencing issues with Jobber Websites linked to Custom Domains loading. If you continue to experience issues with (symptom/known issue) please reach out to [email protected]. Thank you for your patience as we resolved this issue!