Jobber incident

General Timers started through Jobber Online are showing incorrect start times

Jobber experienced a minor incident on January 14, 2026 affecting Web Application (Jobber Online), lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started: Jan 14, 2026, 03:47 PM UTC
Resolved: Jan 14, 2026, 05:47 PM UTC
Duration: 1h 59m
Detected by Pingoru: Jan 14, 2026, 03:47 PM UTC

Affected components

Web Application (Jobber Online)

Update timeline

investigating Jan 14, 2026, 03:47 PM UTC

We are investigating an issue with General Timers started through Jobber Online showing incorrect start times. This may affect all users who use General Timers through Jobber Online. We recommend clocking in from the Timesheets tab on the Jobber App to start a General Timer. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
resolved Jan 14, 2026, 05:47 PM UTC

We have fully investigated, and are no longer experiencing issues with General Timers started through Jobber Online. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with General Timers please reach out to [email protected]. Thank you for your patience as we resolved this issue!