Jobber Outage History

Jobber is up right now

Jobber had 63 outages in the last 2 years totaling 67h 25m of downtime — averaging 2.6 incidents per month.

There were 63 Jobber outages since September 5, 2025 totaling 67h 25m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.jobberstatus.net

Minor June 15, 2026

Performance issues with Jobber Payments

Detected by Pingoru
Jun 15, 2026, 02:29 PM UTC
Resolved
Jun 15, 2026, 03:39 PM UTC
Duration
1h 9m
Affected: Web Application (Jobber Online)
Timeline · 1 update
  1. identified Jun 15, 2026, 02:29 PM UTC

    We're currently investigating an issue affecting Jobber Payments, which may impact some users when issuing refunds. Our team is actively working to identify the cause. We'll share updates soon. We understand how critical Jobber is to your business and appreciate your patience.

Read the full incident report →

Minor May 28, 2026

PDFs with Signatures cannot be opened from Notes

Detected by Pingoru
May 28, 2026, 02:35 PM UTC
Resolved
May 28, 2026, 06:32 PM UTC
Duration
3h 56m
Affected: Web Application (Jobber Online)API & Mobile Application (Jobber App)
Timeline · 2 updates
  1. investigating May 28, 2026, 02:35 PM UTC

    We’ve identified the cause of the issue affecting the opening of signature attachments in Notes on Quotes, Jobs, and Invoices for all users. Our team is actively working on a fix to resolve this as quickly as possible.

  2. resolved May 28, 2026, 06:32 PM UTC

    This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Minor May 26, 2026

Jobber Online and Jobber App Access Issues

Detected by Pingoru
May 26, 2026, 03:37 PM UTC
Resolved
May 26, 2026, 03:47 PM UTC
Duration
9m
Affected: Web Application (Jobber Online)API & Mobile Application (Jobber App)
Timeline · 2 updates
  1. investigating May 26, 2026, 03:37 PM UTC

    We’re currently investigating an issue affecting access to Jobber Online and the Jobber App. Our team is actively working to identify the cause and minimize disruption. We’ll share updates as soon as we have more information. We understand how critical Jobber is to your business and appreciate your patience.

  2. resolved May 26, 2026, 03:47 PM UTC

    This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Minor May 21, 2026

Performance Issues With Receptionist

Detected by Pingoru
May 21, 2026, 02:29 PM UTC
Resolved
May 21, 2026, 06:18 PM UTC
Duration
3h 49m
Affected: Web Application (Jobber Online)
Timeline · 2 updates
  1. investigating May 21, 2026, 02:29 PM UTC

    We're currently investigating an issue affecting Receptionist, which may impact some users when receiving incoming calls. Our team is actively working to identify the cause. We'll share updates soon. We understand how critical Jobber is to your business and appreciate your patience.

  2. resolved May 21, 2026, 06:18 PM UTC

    This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Minor May 12, 2026

Issues Accessing Timesheets and Jobs

Detected by Pingoru
May 12, 2026, 05:51 PM UTC
Resolved
May 12, 2026, 05:54 PM UTC
Duration
2m
Affected: Web Application (Jobber Online)
Timeline · 2 updates
  1. investigating May 12, 2026, 05:51 PM UTC

    We’re currently investigating an issue affecting access to Timesheets and Jobs, which may impact some users when accessing these areas through Jobber Online. Our team is actively working to identify the cause and minimize disruption. We recommend using the Jobber App to access Jobs and Timesheets as a temporary workaround. We’ll share updates as soon as we have more information. We understand how critical Jobber is to your business and appreciate your patience.

  2. resolved May 12, 2026, 05:54 PM UTC

    This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues accessing Timesheets or Jobs, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Minor April 30, 2026

Performance Issues when Collecting Signatures on Quotes, Jobs and Invoices

Detected by Pingoru
Apr 30, 2026, 03:00 PM UTC
Resolved
Apr 30, 2026, 04:29 PM UTC
Duration
1h 28m
Affected: Web Application (Jobber Online)
Timeline · 3 updates
  1. investigating Apr 30, 2026, 03:00 PM UTC

    We’re currently investigating an issue affecting collecting signatures on Quotes, Jobs and Invoices, which may impact some users when asking a Client to sign a Quote, Job or Invoice. Our team is actively working to identify the cause and minimize disruption. We’ll share updates as soon as we have more information. We understand how critical Jobber is to your business and appreciate your patience.

  2. identified Apr 30, 2026, 04:06 PM UTC

    We’ve identified the cause of the issue affecting collecting signatures on Quotes, Jobs and Invoices for some users. Our team is actively working on a fix to resolve this as quickly as possible. We’ll continue to provide updates as progress is made. We understand how critical Jobber is to your business and appreciate your patience.

  3. resolved Apr 30, 2026, 04:29 PM UTC

    This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Minor April 29, 2026

Quote Deposit Collection Issues

Detected by Pingoru
Apr 29, 2026, 07:35 PM UTC
Resolved
Apr 29, 2026, 08:08 PM UTC
Duration
33m
Affected: Web Application (Jobber Online)
Timeline · 2 updates
  1. investigating Apr 29, 2026, 07:35 PM UTC

    We’re currently investigating an issue affecting quote deposit collection, which may impact some users when using Jobber Online. Our team is actively working to identify the cause and minimize disruption. The Jobber Mobile App remains available for quote deposit collection. We’ll share updates as soon as we have more information. We understand how critical Jobber is to your business and appreciate your patience.

  2. resolved Apr 29, 2026, 08:08 PM UTC

    This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Minor April 28, 2026

Issue Accessing Jobs

Detected by Pingoru
Apr 28, 2026, 10:08 PM UTC
Resolved
Apr 29, 2026, 05:15 PM UTC
Duration
19h 6m
Affected: Web Application (Jobber Online)
Timeline · 3 updates
  1. investigating Apr 28, 2026, 10:08 PM UTC

    We’re currently investigating an issue affecting Jobs, which may impact some users when attempting to access Jobs for Clients who do not have a phone number on file. Our team is actively working to identify the cause and minimize disruption. As a temporary workaround, adding a phone number to the Clients contact details will allow these Jobs to load successfully. The Jobber App is also unaffected and can be used to access Jobs. We’ll share updates as soon as we have more information. We understand how critical Jobber is to your business and appreciate your patience.

  2. identified Apr 29, 2026, 12:13 AM UTC

    We’ve identified the cause of the issue affecting access to Jobs for some users. Our team is actively working on a fix to resolve this as quickly as possible. As a temporary workaround, adding a phone number to the Clients contact details will allow these Jobs to load successfully. The Jobber App is also unaffected and can be used to access Jobs. We’ll continue to provide updates as progress is made. We understand how critical Jobber is to your business and appreciate your patience.

  3. resolved Apr 29, 2026, 05:15 PM UTC

    The issue that was preventing some users from accessing Jobs in Jobber Online has been resolved. We understand how critical Jobber is to your business and appreciate your patience as we worked on the solution.

Read the full incident report →

Minor April 28, 2026

Quote Creation Issue

Detected by Pingoru
Apr 28, 2026, 08:03 PM UTC
Resolved
Apr 28, 2026, 08:26 PM UTC
Duration
23m
Affected: Web Application (Jobber Online)
Timeline · 2 updates
  1. investigating Apr 28, 2026, 08:03 PM UTC

    We’re currently investigating an issue affecting Quote creation, which may impact Core and Connect plan users when saving new Quotes. Our team is actively working to identify the cause and minimize disruption. We recommend using the Jobber App as a temporary workaround to create Quotes. We’ll share updates as soon as we have more information. We understand how critical Jobber is to your business and appreciate your patience.

  2. resolved Apr 28, 2026, 08:26 PM UTC

    This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues with Quote creation, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Minor April 27, 2026

Receptionist - Possible Degraded Performance

Detected by Pingoru
Apr 27, 2026, 02:51 PM UTC
Resolved
Apr 27, 2026, 03:03 PM UTC
Duration
11m
Affected: Web Application (Jobber Online)
Timeline · 2 updates
  1. investigating Apr 27, 2026, 02:51 PM UTC

    We’ve identified an issue affecting Receptionist powered by Jobber AI, which may impact some calls received by Receptionist. Our team is actively working on a fix to resolve this as quickly as possible. We’ll share updates as progress is made. We understand how critical Jobber is to your business and appreciate your patience.

  2. resolved Apr 27, 2026, 03:03 PM UTC

    This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues with Receptionist powered by Jobber AI, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Major April 26, 2026

Outgoing Communications (SMS/Email) Delayed

Detected by Pingoru
Apr 26, 2026, 06:48 PM UTC
Resolved
Apr 27, 2026, 04:33 AM UTC
Duration
9h 44m
Affected: Email ServicesText Messaging Services
Timeline · 3 updates
  1. investigating Apr 26, 2026, 06:48 PM UTC

    We’re currently investigating an issue affecting communications, which may impact all customers when sending emails/SMS. Our team is actively working to identify the cause and minimize disruption. We’ll share updates as soon as we have more information. We understand how critical Jobber is to your business and appreciate your patience.

  2. investigating Apr 26, 2026, 10:31 PM UTC

    Our team is continuing to investigate an issue affecting communications. To support resolution efforts, Jobber will be offline for maintenance on April 26, 2026, from 10:00 PM to 12:00 AM Eastern Time (7:00 PM to 9:00 PM Pacific). Thank you for your patience.

  3. resolved Apr 27, 2026, 04:33 AM UTC

    This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Minor April 23, 2026

Issue With Embedded Booking Forms Through The Wix Integration

Detected by Pingoru
Apr 23, 2026, 04:16 PM UTC
Resolved
Apr 23, 2026, 07:11 PM UTC
Duration
2h 54m
Affected: Web Application (Jobber Online)
Timeline · 2 updates
  1. identified Apr 23, 2026, 04:16 PM UTC

    We’ve identified an issue affecting Booking Forms embedded through the Jobber and Wix integration. Our team is actively working on a fix to resolve this as quickly as possible. We’ll continue to provide updates as progress is made. We understand how critical Jobber is to your business and appreciate your patience.

  2. resolved Apr 23, 2026, 07:11 PM UTC

    This issue has now been resolved, and embedded Booking Forms connected through the Jobber and Wix integration are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues with the Jobber and Wix integration, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Minor April 20, 2026

Online Booking Submission Issues

Detected by Pingoru
Apr 20, 2026, 08:43 PM UTC
Resolved
Apr 20, 2026, 10:08 PM UTC
Duration
1h 24m
Affected: Web Application (Jobber Online)
Timeline · 2 updates
  1. investigating Apr 20, 2026, 08:43 PM UTC

    We’re currently investigating an issue affecting Online Booking submissions, which may impact some clients when attempting to submit a new Assessment or Job Booking. Our team is actively working to identify the cause and minimize disruption. We’ll share updates as soon as we have more information. We understand how critical Jobber is to your business and appreciate your patience.

  2. resolved Apr 20, 2026, 10:08 PM UTC

    This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues with Online Booking forms, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Minor March 31, 2026

Subscription purchases and updates are unavailable

Detected by Pingoru
Mar 31, 2026, 05:51 PM UTC
Resolved
Mar 31, 2026, 06:37 PM UTC
Duration
46m
Affected: Web Application (Jobber Online)
Timeline · 2 updates
  1. investigating Mar 31, 2026, 05:51 PM UTC

    We’re currently investigating an issue that may affect subscription purchases, including upgrades and add-ons, on the Jobber website. Our team is actively working to identify the cause and minimize disruption. We’ll share updates as soon as we have more information. We understand how critical Jobber is to your business and appreciate your patience.

  2. resolved Mar 31, 2026, 06:37 PM UTC

    This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues with subscription purchases, upgrades, or add-ons, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Read the full incident report →

Minor March 19, 2026

Issues accessing Jobber Online and the Jobber App

Detected by Pingoru
Mar 19, 2026, 07:04 PM UTC
Resolved
Mar 19, 2026, 07:32 PM UTC
Duration
28m
Affected: Web Application (Jobber Online)API & Mobile Application (Jobber App)
Timeline · 3 updates
  1. investigating Mar 19, 2026, 07:04 PM UTC

    We’re currently investigating an issue affecting access to Jobber Online and the Jobber App. Our team is actively working to resolve this as quickly as possible, and we’ll share updates as soon as we have more information. We understand how critical Jobber is to your business and appreciate your patience

  2. investigating Mar 19, 2026, 07:23 PM UTC

    Jobber is unavailable at this time, we will continue to post updates.

  3. resolved Mar 19, 2026, 07:32 PM UTC

    We have fully investigated, and are no longer experiencing issues accessing Jobber Online and the Jobber App. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues accessing Jobber Online or the Jobber App, please reach out to [email protected]. Thank you for your patience as we resolved this issue.

Read the full incident report →

Major February 20, 2026

Issues accessing Jobber Online and the Jobber Mobile App

Detected by Pingoru
Feb 20, 2026, 11:46 PM UTC
Resolved
Feb 21, 2026, 12:05 AM UTC
Duration
19m
Affected: Web Application (Jobber Online)API & Mobile Application (Jobber App)
Timeline · 2 updates
  1. investigating Feb 20, 2026, 11:46 PM UTC

    We are investigating an issue with accessing Jobber Online and the Jobber Mobile App. This may affect all users attempting to access Jobber at this time. Jobber hosted websites may also be inaccessible. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

  2. resolved Feb 21, 2026, 12:05 AM UTC

    We have fully investigated, and are no longer experiencing issues with accessing Jobber Online, the Jobber Mobile App and Jobber Websites. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with accessing Jobber, please reach out to [email protected]. Thank you for your patience as we resolved this issue.

Read the full incident report →

Minor February 16, 2026

Delay in certain operations

Detected by Pingoru
Feb 16, 2026, 02:23 PM UTC
Resolved
Feb 16, 2026, 03:04 PM UTC
Duration
40m
Affected: Web Application (Jobber Online)
Timeline · 2 updates
  1. investigating Feb 16, 2026, 02:23 PM UTC

    We are investigating an issue which is causing delays to some functions. This may affect users who are sending emails and deleting clients or jobs, but may also affect other actions in Jobber. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

  2. resolved Feb 16, 2026, 03:04 PM UTC

    We have fully investigated, and are no longer experiencing delays like sending emails, deleting clients and jobs, or other actions in Jobber. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with delays to these or any other actions in Jobber, please reach out to [email protected]. Thank you for your patience as we resolved this issue.

Read the full incident report →

Minor February 4, 2026

Job Costing is failing to load

Detected by Pingoru
Feb 04, 2026, 11:46 PM UTC
Resolved
Feb 05, 2026, 01:10 AM UTC
Duration
1h 23m
Affected: Web Application (Jobber Online)API & Mobile Application (Jobber App)
Timeline · 2 updates
  1. investigating Feb 04, 2026, 11:46 PM UTC

    We are investigating an issue with the Job Costing feature. This may affect some users when attempting to access Jobs through the Jobber App, and may also affect accessing Job Costing through Jobber Online. We recommend accessing your Jobs through Jobber Online as a temporary workaround. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

  2. resolved Feb 05, 2026, 01:10 AM UTC

    We have fully investigated, and are no longer experiencing issues with accessing Jobs and Job Costing. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with accessing your Jobs, please reach out to [email protected]. Thank you for your patience as we resolved this issue.

Read the full incident report →

Minor February 4, 2026

Receptionist is not answering calls

Detected by Pingoru
Feb 04, 2026, 02:06 PM UTC
Resolved
Feb 04, 2026, 02:29 PM UTC
Duration
23m
Affected: Web Application (Jobber Online)
Timeline · 2 updates
  1. investigating Feb 04, 2026, 02:06 PM UTC

    We are investigating an issue with Receptionist failing to answer calls. This may affect users with the Receptionist feature We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

  2. resolved Feb 04, 2026, 02:29 PM UTC

    We have fully investigated, and are no longer experiencing the issue with Receptionist failing to answer voice calls. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with Receptionist's ability to answer calls, please reach out to [email protected]. Thank you for your patience as we resolved this issue.

Read the full incident report →

Minor February 3, 2026

Users may experience errors when accessing certain pages

Detected by Pingoru
Feb 03, 2026, 06:41 PM UTC
Resolved
Feb 03, 2026, 07:05 PM UTC
Duration
24m
Affected: Web Application (Jobber Online)
Timeline · 2 updates
  1. investigating Feb 03, 2026, 06:41 PM UTC

    We are investigating an issue with certain pages in Jobber being down. This may affect users who are accessing the Home page (such as upon login), Quotes, Jobs, Invoices, and Insights. We recommend using the Jobber Mobile App as a workaround in the meantime. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

  2. resolved Feb 03, 2026, 07:05 PM UTC

    We have fully investigated, and are no longer experiencing the issue with pages being down. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with accessing Home page (such as upon login), Quotes, Jobs, Invoices, and Insights please reach out to [email protected]. Thank you for your patience as we resolved this issue.

Read the full incident report →

Minor January 26, 2026

Performance delays on Jobber Online and in the Jobber App

Detected by Pingoru
Jan 26, 2026, 09:14 PM UTC
Resolved
Jan 26, 2026, 10:31 PM UTC
Duration
1h 17m
Affected: Web Application (Jobber Online)API & Mobile Application (Jobber App)
Timeline · 2 updates
  1. investigating Jan 26, 2026, 09:14 PM UTC

    We’re currently investigating delays with sending emails and reports of degraded performance in Jobber Online and the Jobber App. Some Customers may notice issues when creating visits or sending emails to Clients. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

  2. resolved Jan 26, 2026, 10:31 PM UTC

    We have fully investigated, and are no longer experiencing a delay in performance. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with delayed performance please reach out to [email protected]. Thank you for your patience as we resolved this issue!

Read the full incident report →

Minor January 23, 2026

Performance issues with Invoice and Quote Reminders on the New Schedule

Detected by Pingoru
Jan 23, 2026, 03:35 PM UTC
Resolved
Jan 23, 2026, 05:17 PM UTC
Duration
1h 42m
Affected: Web Application (Jobber Online)
Timeline · 2 updates
  1. investigating Jan 23, 2026, 03:35 PM UTC

    We are investigating an issue with Invoice and Quote Reminders showing on the new schedule when they should not be. This may affect All users with seeing these on their schedule in Jobber Online. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

  2. resolved Jan 23, 2026, 05:17 PM UTC

    We have fully investigated, and are no longer experiencing issues with Quote and Invoice Reminders appearing on the New Schedule. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with your Schedule, please reach out to [email protected]. Thank you for your patience as we resolved this issue!

Read the full incident report →

Minor January 23, 2026

Email Delivery Issues Via Outlook

Detected by Pingoru
Jan 23, 2026, 01:21 PM UTC
Resolved
Jan 23, 2026, 01:21 PM UTC
Duration
Affected: Email Services
Timeline · 1 update
  1. resolved Jan 23, 2026, 01:21 PM UTC

    We have fully investigated, and are no longer experiencing issues with Outlook. If you continue to experience issues with sending or receiving emails, please reach out to [email protected]. Thank you for your patience as we resolved this issue!

Read the full incident report →

Minor January 22, 2026

Email Delivery Issues via Outlook

Detected by Pingoru
Jan 22, 2026, 11:09 PM UTC
Resolved
Jan 23, 2026, 02:00 PM UTC
Duration
14h 51m
Affected: Email Services
Timeline · 2 updates
  1. investigating Jan 22, 2026, 11:09 PM UTC

    We are currently investigating an issue with Outlook. This issue may affect your ability (or your customers' ability) to receive emails. We continue to monitor Outlook's progress in resolving the issue while working to reduce the impact wherever possible. We appreciate your patience and will continue to share updates as soon as new details become available.

  2. resolved Jan 23, 2026, 02:00 PM UTC

    We have fully investigated, and are no longer experiencing issues with Outlook. If you continue to experience issues with sending or receiving emails, please reach out to [email protected]. Thank you for your patience as we resolved this issue!

Read the full incident report →

Minor January 20, 2026

Performance Issues with updating a Client's billing address

Detected by Pingoru
Jan 20, 2026, 05:58 PM UTC
Resolved
Jan 20, 2026, 06:12 PM UTC
Duration
13m
Affected: Web Application (Jobber Online)
Timeline · 2 updates
  1. investigating Jan 20, 2026, 05:58 PM UTC

    We are investigating an issue with updating existing Client's and creating new Client's where the Billing Address is the same as the Property Address. This may affect all users with deselecting the 'same' box while on the edit Client Page. We recommend using the App to create/ edit a Client with the same billing address and property address to be able to select the check box. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

  2. resolved Jan 20, 2026, 06:12 PM UTC

    We have fully investigated, and are no longer experiencing issues with de-selecting the 'Same as property address' check box while creating/ editing a Client. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with this please reach out to [email protected]. Thank you for your patience as we resolved this issue!

Read the full incident report →