Jobber incident

Performance delays on Jobber Online and in the Jobber App

Jobber experienced a minor incident on January 26, 2026 affecting Web Application (Jobber Online) and API & Mobile Application (Jobber App), lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started: Jan 26, 2026, 09:14 PM UTC
Resolved: Jan 26, 2026, 10:31 PM UTC
Duration: 1h 17m
Detected by Pingoru: Jan 26, 2026, 09:14 PM UTC

Affected components

Web Application (Jobber Online)API & Mobile Application (Jobber App)

Update timeline

investigating Jan 26, 2026, 09:14 PM UTC

We’re currently investigating delays with sending emails and reports of degraded performance in Jobber Online and the Jobber App. Some Customers may notice issues when creating visits or sending emails to Clients. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
resolved Jan 26, 2026, 10:31 PM UTC

We have fully investigated, and are no longer experiencing a delay in performance. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with delayed performance please reach out to [email protected]. Thank you for your patience as we resolved this issue!