Jobber Outage History

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Jobber had 63 outages in the last 2 years totaling 28h 18m of downtime — averaging 2.6 incidents per month.

There were 63 Jobber outages since September 5, 2025 totaling 28h 18m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.jobberstatus.net

Major October 28, 2025

Performance Issues with our New QuickBooks Sync Activity page

Detected by Pingoru
Oct 28, 2025, 02:04 PM UTC
Resolved
Oct 28, 2025, 03:01 PM UTC
Duration
56m
Affected: QuickBooks Online Integration
Timeline · 2 updates
  1. investigating Oct 28, 2025, 02:04 PM UTC

    We are investigating an issue with our New QuickBooks sync activity page. This may affect some users with accessing the QuickBooks sync activity page. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

  2. resolved Oct 28, 2025, 03:01 PM UTC

    We have fully investigated, and are no longer experiencing performance issues with our new QuickBooks sync activity page. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. Thank you for your patience as we resolved this issue!

Read the full incident report →

Minor October 28, 2025

Redirect loop in Jobber Online when accessing some pages

Detected by Pingoru
Oct 28, 2025, 01:42 PM UTC
Resolved
Oct 28, 2025, 06:05 PM UTC
Duration
4h 23m
Affected: Web Application (Jobber Online)
Timeline · 3 updates
  1. investigating Oct 28, 2025, 01:42 PM UTC

    We are investigating an issue with page loading. This may affect some users who are attempting to view Clients list or create Requests & Jobs in Jobber Online. We recommend that you use Jobber Mobile App for the meanwhile. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

  2. identified Oct 28, 2025, 03:15 PM UTC

    We have identified the source of the page loading issue and a fix is being implemented.

  3. resolved Oct 28, 2025, 06:05 PM UTC

    We have resolved the issue that was impacting page loading of Clients list, and creation of Requests & Jobs in Jobber Online.

Read the full incident report →

Minor October 27, 2025

Requests with images attached cannot be saved in Jobber Mobile App

Detected by Pingoru
Oct 27, 2025, 05:54 PM UTC
Resolved
Oct 27, 2025, 06:51 PM UTC
Duration
56m
Affected: API & Mobile Application (Jobber App)
Timeline · 4 updates
  1. investigating Oct 27, 2025, 05:54 PM UTC

    We are investigating an issue with saving Requests in Jobber Mobile App. This may affect Android and iOS users who create Requests and upload images to them. In the meantime, we recommend that you use Jobber Online (getjobber.com) in a mobile browser to create Requests which have images included. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

  2. investigating Oct 27, 2025, 05:58 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 27, 2025, 06:01 PM UTC

    We are continuing to investigate this issue.

  4. resolved Oct 27, 2025, 06:51 PM UTC

    Requests created with image attachments in Jobber Mobile App will no longer cause a Network Unavailable error.

Read the full incident report →

Notice October 20, 2025

General performance issues including contacting Jobber Support

Detected by Pingoru
Oct 20, 2025, 03:13 PM UTC
Resolved
Oct 20, 2025, 09:49 PM UTC
Duration
6h 35m
Affected: Web Application (Jobber Online)Phone SupportAPI & Mobile Application (Jobber App)Chat Support
Timeline · 6 updates
  1. investigating Oct 20, 2025, 03:13 PM UTC

    We are aware of performance issues with Jobber due to an outage with an upstream provider (AWS.) This issue could affect contacting Jobber Support, and general performance issues across the platform. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

  2. investigating Oct 20, 2025, 03:33 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 20, 2025, 04:55 PM UTC

    Jobber is experiencing performance issues due a third party issue. This issue is impacting contacting Jobber Support through phone and chat. For account support you can reach us at [email protected]. Our team is working to resolve these issues as quickly as possible.

  4. investigating Oct 20, 2025, 06:17 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Oct 20, 2025, 09:11 PM UTC

    We are continuing to monitor performance issues across Jobber due to a third-party issue. We are seeing improvements across the board. We greatly appreciate your patience and will provide an update as soon as the issue has been resolved.

  6. resolved Oct 20, 2025, 09:49 PM UTC

    We are fully investigated and are no longer experiencing performance issues across Jobber. Our Engineering team, along with our third-party providers, is actively working on ways to prevent similar disruptions in the future. If you continue to experience issues, please reach out to [email protected]. Thank you for your patience as we resolved this issue!

Read the full incident report →

Minor October 10, 2025

Degraded performance when making edits through Jobber Online and the Jobber App

Detected by Pingoru
Oct 10, 2025, 06:10 PM UTC
Resolved
Oct 10, 2025, 07:35 PM UTC
Duration
1h 25m
Affected: Web Application (Jobber Online)API & Mobile Application (Jobber App)
Timeline · 2 updates
  1. investigating Oct 10, 2025, 06:10 PM UTC

    We are currently investigating an issue with degraded performance when making edits in Jobber Online and the Jobber App. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

  2. resolved Oct 10, 2025, 07:35 PM UTC

    We have fully investigated, and are no longer experiencing performance issues with making edits in Jobber. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with making edits in Jobber, please reach out to [email protected]. Thank you for your patience as we resolved this issue!

Read the full incident report →

Minor October 3, 2025

Performance Issue with the Request Form in the Client Hub

Detected by Pingoru
Oct 03, 2025, 01:57 PM UTC
Resolved
Oct 03, 2025, 02:06 PM UTC
Duration
9m
Affected: Web Application (Jobber Online)
Timeline · 2 updates
  1. investigating Oct 03, 2025, 01:57 PM UTC

    We are investigating an issue with the Request Form in the Client Hub. This may affect users with filling out a Request form in the Client Hub. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

  2. resolved Oct 03, 2025, 02:06 PM UTC

    We have fully investigated, and are no longer experiencing performance issues with the Request Form in the Client Hub or on the websites. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with the Request Form please reach out to [email protected]. Thank you for your patience as we resolved this issue!

Read the full incident report →

Critical September 30, 2025

Subscription Issues Within Jobber

Detected by Pingoru
Sep 30, 2025, 07:28 PM UTC
Resolved
Sep 30, 2025, 07:36 PM UTC
Duration
7m
Affected: Web Application Subscriptions
Timeline · 2 updates
  1. investigating Sep 30, 2025, 07:28 PM UTC

    We are investigating an issue with billing failures, which may affect users who are trying to purchase or change subscription plans. We will provide an update as soon as we have more information. We understand how important it is for Jobber to run smoothly for your business, so we greatly appreciate your patience at this time.

  2. resolved Sep 30, 2025, 07:36 PM UTC

    We have fully investigated, and are no longer experiencing issues with our subscription infrastructure. Our Engineering team is actively discussing how to prevent future disruptions similar to this one with our partners. If you continue to experience issues with billing, please reach out to [email protected]. Thank you for your patience as we resolved this issue!

Read the full incident report →

Minor September 30, 2025

Performance Issues with the Schedule

Detected by Pingoru
Sep 30, 2025, 01:57 PM UTC
Resolved
Sep 30, 2025, 05:31 PM UTC
Duration
3h 33m
Affected: Web Application (Jobber Online)
Timeline · 4 updates
  1. investigating Sep 30, 2025, 01:57 PM UTC

    We are investigating an issue with the Schedule. This may affect some users with our New schedule. We recommend clearing Cache and Cookies as that may help. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

  2. investigating Sep 30, 2025, 01:57 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 30, 2025, 03:58 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Sep 30, 2025, 05:31 PM UTC

    We have fully investigated, and are no longer experiencing issues with our New Schedule. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with the New Schedule please reach out to [email protected]. Thank you for your patience as we resolved this issue!

Read the full incident report →

Minor September 29, 2025

Performance Issues using Jobber Online

Detected by Pingoru
Sep 29, 2025, 06:19 PM UTC
Resolved
Sep 29, 2025, 08:30 PM UTC
Duration
2h 11m
Affected: Web Application (Jobber Online)
Timeline · 3 updates
  1. investigating Sep 29, 2025, 06:19 PM UTC

    We are currently investigating performance issues with Jobber Online. These may include delays with communications such as email, reporting, and other related services. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

  2. monitoring Sep 29, 2025, 07:52 PM UTC

    We are continuing to monitor performance issues with Jobber. We are seeing improvements across the board. We greatly appreciate your patience and will provide an update as soon as the issue is resolved.

  3. resolved Sep 29, 2025, 08:30 PM UTC

    We have fully investigated, and are no longer experiencing performance issues across Jobber. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues, please reach out to [email protected]. Thank you for your patience as we resolved this issue!

Read the full incident report →

Minor September 10, 2025

Products & Services Import Error

Detected by Pingoru
Sep 10, 2025, 08:08 PM UTC
Resolved
Sep 10, 2025, 10:22 PM UTC
Duration
2h 13m
Affected: Web Application (Jobber Online)
Timeline · 2 updates
  1. investigating Sep 10, 2025, 08:08 PM UTC

    We are investigating an issue with importing Products & Services. We recommend creating Products & Services manually as a temporary workaround. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

  2. resolved Sep 10, 2025, 10:22 PM UTC

    We have fully investigated, and are no longer experiencing issues with importing Products & Services. If you continue to experience issues with (symptom/known issue) please reach out to [email protected]. Thank you for your patience as we resolved this issue!

Read the full incident report →

Minor September 9, 2025

Some users cannot withdraw funds via Instant Payout.

Detected by Pingoru
Sep 09, 2025, 10:16 PM UTC
Resolved
Sep 09, 2025, 11:23 PM UTC
Duration
1h 6m
Affected: Jobber Payments
Timeline · 2 updates
  1. investigating Sep 09, 2025, 10:16 PM UTC

    Some users who have withdrawn an Instant Payout today may see Instant Payouts temporarily disabled. Standard Payouts are unaffected by this issue. We are currently investigating this issue, and will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

  2. resolved Sep 09, 2025, 11:23 PM UTC

    We have fully investigated, and are no longer experiencing issues with Instant Payouts. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with (symptom/known issue) please reach out to [email protected]. Thank you for your patience as we resolved this issue!

Read the full incident report →

Minor September 8, 2025

Job Forms cannot be sent or downloaded in Jobber Mobile App on iOS

Detected by Pingoru
Sep 08, 2025, 03:57 PM UTC
Resolved
Sep 08, 2025, 08:08 PM UTC
Duration
4h 11m
Affected: API & Mobile Application (Jobber App)
Timeline · 3 updates
  1. investigating Sep 08, 2025, 03:10 PM UTC

    We are investigating an issue with Job Forms. This may affect iOS users with limited permissions from sending or downloading Job Forms in Jobber Mobile App. As a workaround, we recommend using Jobber Online to send or download Job Forms. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

  2. identified Sep 08, 2025, 03:57 PM UTC

    Our team has identified the cause of the issue preventing some users from sending and downloading Job Forms on Jobber Mobile App iOS. We are working on a fix and will advise when it has been implemented. For now affected users should continue to send and download Job Forms via Jobber Online as a workaround.

  3. resolved Sep 08, 2025, 08:08 PM UTC

    We have fully investigated, and are no longer experiencing issues with sending and downloading Job Forms on Jobber Mobile App iOS. To resume functionality, please update the Jobber App to version 6.46.1. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with (symptom/known issue) please reach out to [email protected]. Thank you for your patience as we resolved this issue!

Read the full incident report →