Jama Software Outage History

Jama Software is up right now

Jama Software had 2 outages in the last 2 years totaling 3h 29m of downtime — averaging 0.1 incidents per month.

There were 2 Jama Software outages since June 20, 2025 totaling 3h 29m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.jamasoftware.com

Major May 24, 2026

Jama Connect Performance Degredation

Detected by Pingoru
May 24, 2026, 01:15 AM UTC
Resolved
May 24, 2026, 03:03 AM UTC
Duration
1h 48m
Affected: Connect
Timeline · 5 updates
  1. investigating May 24, 2026, 01:15 AM UTC

    We are currently investigating this issue.

  2. investigating May 24, 2026, 01:39 AM UTC

    We are continuing to investigate this issue.

  3. investigating May 24, 2026, 01:47 AM UTC

    We are continuing to investigate this issue.

  4. monitoring May 24, 2026, 02:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 24, 2026, 03:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 30, 2026

Jama Connect Status

Detected by Pingoru
Apr 30, 2026, 11:52 AM UTC
Resolved
Apr 30, 2026, 01:33 PM UTC
Duration
1h 41m
Affected: Connect
Timeline · 6 updates
  1. investigating Apr 30, 2026, 11:52 AM UTC

    Some customers have reported degradation to the performance of their Jama Connect instance. Our team has been notified and is investigating the issue. As we continue to monitor performance, we will update this site with the latest information. We apologize for this interruption.

  2. investigating Apr 30, 2026, 12:24 PM UTC

    The Jama Software engineering team is continuing to investigate the root cause of the ongoing performance degradation issue.

  3. monitoring Apr 30, 2026, 12:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Apr 30, 2026, 12:49 PM UTC

    We have implemented a fix for the issues and are monitoring the results.

  5. monitoring Apr 30, 2026, 12:50 PM UTC

    We have implemented a fix for the issues and are monitoring the results.

  6. resolved Apr 30, 2026, 01:33 PM UTC

    The Jama Software engineering team has identified and resolved the performance degradation issue. We will continue to monitor the situation but expect no further disruptions.

Read the full incident report →