Jama Software incident

Jama Connect Performance Degredation

Major Resolved View vendor source →

Jama Software experienced a major incident on May 24, 2026 affecting Connect, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
May 24, 2026, 01:15 AM UTC
Resolved
May 24, 2026, 03:03 AM UTC
Duration
1h 48m
Detected by Pingoru
May 24, 2026, 01:15 AM UTC

Affected components

Connect

Update timeline

  1. investigating May 24, 2026, 01:15 AM UTC

    We are currently investigating this issue.

  2. investigating May 24, 2026, 01:39 AM UTC

    We are continuing to investigate this issue.

  3. investigating May 24, 2026, 01:47 AM UTC

    We are continuing to investigate this issue.

  4. monitoring May 24, 2026, 02:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 24, 2026, 03:03 AM UTC

    This incident has been resolved.