Jama Software incident

Jama Connect Performance Degredation

Minor Resolved View vendor source →

Jama Software experienced a minor incident on May 20, 2026 affecting Connect and Connect, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 12:58 PM UTC
Resolved
May 20, 2026, 04:07 PM UTC
Duration
3h 8m
Detected by Pingoru
May 20, 2026, 12:58 PM UTC

Affected components

ConnectConnect

Update timeline

  1. investigating May 20, 2026, 12:58 PM UTC

    We are currently investigating the issue.

  2. monitoring May 20, 2026, 01:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 20, 2026, 01:41 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 20, 2026, 04:07 PM UTC

    This incident has been resolved.