Jama Software experienced a minor incident on April 8, 2026 affecting Connect, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
Connect
Update timeline
- investigating Apr 08, 2026, 06:49 AM UTC
Some customers have reported degradation to the performance of their Jama Connect instance. Our team has been notified and is investigating the issue. As we continue to monitor performance, we will update this site with the latest information. We apologize for this interruption.
- identified Apr 08, 2026, 07:08 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 08, 2026, 07:13 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 08, 2026, 07:24 AM UTC
This incident has been resolved.