Instructure Outage History

Instructure is up right now

Instructure had 84 outages in the last 2 years totaling 128h 22m of downtime — averaging 3.5 incidents per month.

There were 84 Instructure outages since December 11, 2025 totaling 128h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.instructure.com

Minor July 28, 2026

New Quizzes may be down for some users

Detected by Pingoru
Jul 28, 2026, 07:50 AM UTC
Resolved
Jul 28, 2026, 09:10 AM UTC
Duration
1h 20m
Affected: Canvas LMSus-west-2
Timeline · 6 updates
  1. investigating Jul 28, 2026, 07:50 AM UTC

    We are currently investigating this issue.

  2. identified Jul 28, 2026, 07:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 28, 2026, 08:16 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jul 28, 2026, 08:45 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Jul 28, 2026, 09:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jul 28, 2026, 09:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 28, 2026

Free-for-Teacher users may encounter errors when accessing Canvas

Detected by Pingoru
Jul 28, 2026, 06:36 AM UTC
Resolved
Jul 28, 2026, 07:04 AM UTC
Duration
28m
Timeline · 4 updates
  1. investigating Jul 28, 2026, 06:36 AM UTC

    We are currently investigating this issue.

  2. identified Jul 28, 2026, 06:44 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 28, 2026, 06:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 28, 2026, 07:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 16, 2026

Canvas User pages not accessible.

Detected by Pingoru
Jul 16, 2026, 12:38 AM UTC
Resolved
Jul 16, 2026, 01:12 AM UTC
Duration
33m
Affected: Canvas LMS
Timeline · 3 updates
  1. investigating Jul 16, 2026, 12:38 AM UTC

    We are currently investigating this issue.

  2. monitoring Jul 16, 2026, 12:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 16, 2026, 01:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 14, 2026

Roll Call database misconfiguration for some users

Detected by Pingoru
Jul 14, 2026, 03:28 PM UTC
Resolved
Jul 14, 2026, 10:14 PM UTC
Duration
6h 46m
Affected: Canvas LMSus-east-1
Timeline · 7 updates
  1. investigating Jul 14, 2026, 03:28 PM UTC

    We are currently investigating this issue.

  2. identified Jul 14, 2026, 03:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 14, 2026, 03:36 PM UTC

    Users will see a notification that Roll Call is down for maintenance when attempting to access

  4. identified Jul 14, 2026, 06:54 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Jul 14, 2026, 08:24 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified Jul 14, 2026, 09:58 PM UTC

    We are continuing to work on a fix for this issue.

  7. resolved Jul 14, 2026, 10:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 6, 2026

Some Users May Encounter Errors When Attempting To Log Into Canvas

Detected by Pingoru
Jul 06, 2026, 07:45 PM UTC
Resolved
Jul 06, 2026, 09:22 PM UTC
Duration
1h 36m
Affected: Canvas LMS
Timeline · 4 updates
  1. investigating Jul 06, 2026, 07:45 PM UTC

    We are currently investigating this issue.

  2. identified Jul 06, 2026, 07:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 06, 2026, 09:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 06, 2026, 09:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 1, 2026

Some users are experiencing errors when logging into Canvas on Android devices.

Detected by Pingoru
Jul 01, 2026, 12:13 AM UTC
Resolved
Jul 01, 2026, 12:44 AM UTC
Duration
30m
Affected: Canvas LMS
Timeline · 3 updates
  1. investigating Jul 01, 2026, 12:13 AM UTC

    We are currently investigating this issue.

  2. monitoring Jul 01, 2026, 12:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 01, 2026, 12:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 29, 2026

Sistemic rostering and grade sync delays

Detected by Pingoru
Jun 29, 2026, 05:50 PM UTC
Resolved
Jun 29, 2026, 09:45 PM UTC
Duration
3h 54m
Affected: SIStemic
Timeline · 3 updates
  1. investigating Jun 29, 2026, 05:50 PM UTC

    We are currently investigating the reported delays for Sistemic rostering and grade syncs.

  2. identified Jun 29, 2026, 06:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 30, 2026, 02:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 22, 2026

Users attempting to access Canvas Portfolio are getting an error when attempting to access

Detected by Pingoru
Jun 22, 2026, 04:02 PM UTC
Resolved
Jun 22, 2026, 05:09 PM UTC
Duration
1h 6m
Affected: us-east-1Canvas Portfolio
Timeline · 4 updates
  1. investigating Jun 22, 2026, 04:02 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 22, 2026, 04:35 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 22, 2026, 04:54 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jun 22, 2026, 05:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 22, 2026

Some users may encounter errors when using IgniteAI Agent

Detected by Pingoru
Jun 22, 2026, 10:44 AM UTC
Resolved
Jun 22, 2026, 12:07 PM UTC
Duration
1h 23m
Affected: Canvas LMSus-east-1
Timeline · 4 updates
  1. investigating Jun 22, 2026, 10:44 AM UTC

    We are currently investigating this issue.

  2. identified Jun 22, 2026, 10:46 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 22, 2026, 12:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 22, 2026, 12:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 10, 2026

Canvas Careers unavailable. Users receive the error "Failed to load navigation."

Detected by Pingoru
Jun 10, 2026, 06:02 PM UTC
Resolved
Jun 10, 2026, 06:13 PM UTC
Duration
11m
Affected: Canvas LMS
Timeline · 4 updates
  1. investigating Jun 10, 2026, 06:02 PM UTC

    We are currently investigating this issue.

  2. identified Jun 10, 2026, 06:04 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 10, 2026, 06:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 10, 2026, 06:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 9, 2026

Some users receiving Internal Access Manager request form

Detected by Pingoru
Jun 09, 2026, 04:26 PM UTC
Resolved
Jun 09, 2026, 04:47 PM UTC
Duration
20m
Affected: Canvas LMS
Timeline · 4 updates
  1. investigating Jun 09, 2026, 04:26 PM UTC

    Some users are being prompted to fill out an Internal Access Manager request form when accessing Canvas. Our engineers are investigating this.

  2. identified Jun 09, 2026, 04:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 09, 2026, 04:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 09, 2026, 04:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 5, 2026

Some users may encounter errors when accessing SCORM LTI Tool and Content

Detected by Pingoru
Jun 05, 2026, 08:39 AM UTC
Resolved
Jun 05, 2026, 10:27 AM UTC
Duration
1h 48m
Affected: ca-central-1
Timeline · 4 updates
  1. investigating Jun 05, 2026, 08:39 AM UTC

    We are currently investigating this issue.

  2. identified Jun 05, 2026, 08:51 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 05, 2026, 10:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 05, 2026, 10:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 4, 2026

HTML files download instead of previewing which may disrupt course content in Canvas

Detected by Pingoru
Jun 04, 2026, 01:15 AM UTC
Resolved
Jun 04, 2026, 03:11 AM UTC
Duration
1h 56m
Affected: Canvas LMS
Timeline · 3 updates
  1. investigating Jun 04, 2026, 01:15 AM UTC

    We are currently investigating this issue.

  2. identified Jun 04, 2026, 01:41 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 04, 2026, 03:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 28, 2026

Studio bulk auto-caption notification emails

Detected by Pingoru
May 28, 2026, 04:05 PM UTC
Resolved
May 28, 2026, 12:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved May 28, 2026, 04:05 PM UTC

    Beginning 6:00am MDT users may have received multiple email notifications for Studio auto-captions. These notifications were from Canvas but were incorrectly being sent multiple times to users. While some additional queued notification emails may still be sent, the cause of this behavior was identified and corrected.

Read the full incident report →

Minor May 23, 2026

Multi-factor authentication issues

Detected by Pingoru
May 23, 2026, 12:33 AM UTC
Resolved
May 22, 2026, 11:55 PM UTC
Duration
—
Timeline · 1 update
  1. resolved May 23, 2026, 12:33 AM UTC

    Some users may have experienced issues with multi-factor authentication. This has been resolved.

Read the full incident report →

Minor May 12, 2026

Some users cannot add enrollments to Catalog

Detected by Pingoru
May 12, 2026, 05:53 AM UTC
Resolved
May 12, 2026, 11:32 AM UTC
Duration
5h 38m
Affected: ca-central-1Canvas Catalogeu-central-1eu-west-1us-east-1us-west-2ap-southeast-1ap-southeast-2
Timeline · 3 updates
  1. investigating May 12, 2026, 05:53 AM UTC

    We are currently investigating this issue.

  2. identified May 12, 2026, 07:33 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 12, 2026, 11:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 7, 2026

Unsupported files for Groupdocs unable to render

Detected by Pingoru
May 07, 2026, 03:55 PM UTC
Resolved
May 07, 2026, 05:37 PM UTC
Duration
1h 42m
Affected: Canvas LMS
Timeline · 2 updates
  1. identified May 07, 2026, 03:55 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved May 07, 2026, 05:37 PM UTC

    This incident has been resolved.

Read the full incident report →