Instructure incident

SIN Users getting a Website is under heavy Load (request timed out)

Minor Resolved View vendor source →

Instructure experienced a minor incident on September 1, 2026 affecting Canvas LMS and ap-southeast-1, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 07:26 AM UTC
Resolved
Sep 01, 2026, 07:53 AM UTC
Duration
27m
Detected by Pingoru
Sep 01, 2026, 07:26 AM UTC

Affected components

Canvas LMSap-southeast-1

Update timeline

  1. investigating Sep 01, 2026, 07:26 AM UTC

    We are currently investigating this issue.

  2. investigating Sep 01, 2026, 07:41 AM UTC

    We are continuing to investigate this issue.

  3. identified Sep 01, 2026, 07:46 AM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Sep 01, 2026, 07:53 AM UTC

    This incident has been resolved.