Instructure incident

Some users may be experiencing slow load times or errors when accessing New Quizzes

Ongoing since 09:38 AM UTC, affecting Canvas LMS and eu-west-1.

monitoring Oct 26, 2026, 11:40 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 26, 2026, 09:38 AM UTC
Resolved
Ongoing
Duration
● 2h 28m
Detected by Pingoru
Oct 26, 2026, 09:38 AM UTC

Affected components

Canvas LMSeu-west-1

Update timeline

  1. investigating Oct 26, 2026, 09:38 AM UTC

    We are currently investigating this issue.

  2. identified Oct 26, 2026, 11:37 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 26, 2026, 11:40 AM UTC

    A fix has been implemented and we are monitoring the results.

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