Instructure incident

Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are processing slowly for some users

Minor Resolved View vendor source →

Instructure experienced a minor incident on September 30, 2026 affecting Canvas LMS and us-west-2, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2026, 05:04 PM UTC
Resolved
Sep 30, 2026, 07:03 PM UTC
Duration
1h 59m
Detected by Pingoru
Sep 30, 2026, 05:04 PM UTC

Affected components

Canvas LMSus-west-2

Update timeline

  1. investigating Sep 30, 2026, 05:04 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 30, 2026, 06:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 30, 2026, 07:03 PM UTC

    This incident has been resolved.