Instructure incident

Some users are experiencing slow load times when accessing Canvas

Minor Resolved View vendor source →

Instructure experienced a minor incident on September 14, 2026 affecting Canvas LMS and eu-west-1, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2026, 09:13 AM UTC
Resolved
Sep 14, 2026, 09:46 AM UTC
Duration
33m
Detected by Pingoru
Sep 14, 2026, 09:13 AM UTC

Affected components

Canvas LMSeu-west-1

Update timeline

  1. investigating Sep 14, 2026, 09:13 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 14, 2026, 09:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 14, 2026, 09:46 AM UTC

    This incident has been resolved.