Instructure experienced a minor incident on September 11, 2026 affecting Canvas LMS and us-east-1, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Canvas LMSus-east-1
Update timeline
- investigating Sep 11, 2026, 03:26 PM UTC
A small group of users may encounter 404 errors or page not found errors immediately after item creation in Canvas.
- monitoring Sep 11, 2026, 03:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 11, 2026, 03:40 PM UTC
This incident has been resolved.