Instructure incident

Slow load times and page errors when accessing Canvas

Notice Resolved View vendor source →

Instructure experienced a notice incident on September 7, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2026, 08:33 AM UTC
Resolved
Sep 07, 2026, 01:14 AM UTC
Duration
—
Detected by Pingoru
Sep 07, 2026, 08:33 AM UTC

Update timeline

  1. resolved Sep 07, 2026, 08:33 AM UTC

    From 01:14 UTC to 03:43 UTC, a subset of users in the ap-southeast-1 region experienced slow load times and page errors when trying to access Canvas.