Instructure incident

Edit discussion page error when Checkpoints disabled

Minor Resolved View vendor source →

Instructure experienced a minor incident on October 20, 2026 affecting Canvas LMS and Instructure and 1 more component, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2026, 09:44 PM UTC
Resolved
Oct 21, 2026, 12:08 AM UTC
Duration
2h 24m
Detected by Pingoru
Oct 20, 2026, 09:44 PM UTC

Affected components

Canvas LMSInstructureus-east-1ap-southeast-1ap-southeast-2

Update timeline

  1. investigating Oct 20, 2026, 09:44 PM UTC

    We are currently investigating this issue.

  2. identified Oct 20, 2026, 10:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 20, 2026, 10:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 20, 2026, 11:25 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 21, 2026, 12:08 AM UTC

    This incident has been resolved.