Instructure incident

Students unable to submit or resume certain assessments

Instructure is currently experiencing a minor incident affecting Mastery Connect, which began 1d ago. The vendor's full update timeline is below.

Started
Aug 27, 2026, 06:39 PM UTC
Resolved
Ongoing
Duration
● 1d 7h
Detected by Pingoru
Aug 27, 2026, 06:39 PM UTC

Affected components

Mastery Connect

Update timeline

  1. investigating Aug 27, 2026, 06:39 PM UTC

    Mastery Connect has identified that for a limited number of assessments, students may be unable to submit or resume a started assessment. We are still investigating the full scope but show no evidence that this is impacting Mastery Predictive Assessments.

  2. monitoring Aug 28, 2026, 04:12 PM UTC

    A fix has been implemented and we are monitoring the results.