Housecall Pro Outage History

Housecall Pro is up right now

There were 2 Housecall Pro outages since February 17, 2026 totaling 9h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.housecallpro.com

Minor April 3, 2026

3rd-party outage causing user interface issues

Detected by Pingoru
Apr 03, 2026, 10:16 PM UTC
Resolved
Apr 03, 2026, 10:35 PM UTC
Duration
18m
Affected: Pro webiOS Mobile AppAndroid mobile app
Timeline · 7 updates
  1. investigating Apr 03, 2026, 10:16 PM UTC

    We are currently experiencing a problem with a 3rd-part integration with Amplitude which controls certain user interface experiences across our web and mobile applications. We are seeing recovery in the 3rd-party integration and we are monitoring the system's recovery to normal operations.

  2. investigating Apr 03, 2026, 10:16 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 03, 2026, 10:17 PM UTC

    We are continuing to investigate this issue.

  4. investigating Apr 03, 2026, 10:29 PM UTC

    We are continuing to investigate this issue.

  5. investigating Apr 03, 2026, 10:29 PM UTC

    We are continuing to investigate this issue.

  6. investigating Apr 03, 2026, 10:32 PM UTC

    We have observed a recovery in the services of our 3rd-party integration. Issues in the user interfaces for HCP Pro Web, iOS Mobile App, and Andriod Mobile App should be back to normal at this point in time.

  7. resolved Apr 03, 2026, 10:35 PM UTC

    This incident has been resolved. The 3rd party integration issue has recovered.

Read the full incident report →

Minor February 17, 2026

Degraded performance with voice dialer for some Pros

Detected by Pingoru
Feb 17, 2026, 06:05 PM UTC
Resolved
Feb 18, 2026, 03:08 AM UTC
Duration
9h 3m
Affected: Voice
Timeline · 4 updates
  1. investigating Feb 17, 2026, 06:05 PM UTC

    We are currently investigating an issue affecting the voice dialer functionality and are actively working to resolve it as quickly as possible. Thank you for your patience and understanding.

  2. identified Feb 17, 2026, 07:38 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 17, 2026, 09:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 18, 2026, 03:08 AM UTC

    This incident has been resolved.

Read the full incident report →

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