Housecall Pro incident

Web & Mobile Application Performance Issues

Resolved after 56 minutes, affecting Pro web and iOS Mobile App and 1 more, on January 27, 2026.

monitoring Jan 27, 2026, 05:16 PM UTC

A fix has been implemented, and we are monitoring results.

Started
Jan 27, 2026, 04:51 PM UTC
Resolved
Jan 27, 2026, 05:48 PM UTC
Duration
56m
Detected by Pingoru
Jan 27, 2026, 04:51 PM UTC

Affected components

Pro webiOS Mobile AppAndroid mobile app

Update timeline

  1. investigating Jan 27, 2026, 04:51 PM UTC

    We are currently experiencing instability affecting our web and mobile applications that began at 7:34 AM PST. Some users may encounter intermittent errors, slow performance, or difficulty accessing certain features. Our engineering team is actively investigating and working to stabilize the platform. We will continue to provide updates as progress is made and will share additional details once the issue is fully resolved. Thank you for your patience.

  2. identified Jan 27, 2026, 05:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 27, 2026, 05:16 PM UTC

    A fix has been implemented, and we are monitoring results.

  4. resolved Jan 27, 2026, 05:48 PM UTC

    This incident has been resolved.

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