Housecall Pro incident
Web & Mobile Application Performance Issues
Housecall Pro experienced a major incident on January 27, 2026 affecting Pro web and iOS Mobile App and 1 more component, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 27, 2026, 04:51 PM UTC
We are currently experiencing instability affecting our web and mobile applications that began at 7:34 AM PST. Some users may encounter intermittent errors, slow performance, or difficulty accessing certain features. Our engineering team is actively investigating and working to stabilize the platform. We will continue to provide updates as progress is made and will share additional details once the issue is fully resolved. Thank you for your patience.
- identified Jan 27, 2026, 05:01 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 27, 2026, 05:16 PM UTC
A fix has been implemented, and we are monitoring results.
- resolved Jan 27, 2026, 05:48 PM UTC
This incident has been resolved.