Housecall Pro incident

Cloudflare Outage Impacting Integrations

Resolved after 5 hours 56 minutes, affecting CSR AI, on November 18, 2025.

monitoring Nov 18, 2025, 04:36 PM UTC

Cloudflare continues to experience intermittent errors, but our services have largely recovered.

Started
Nov 18, 2025, 12:58 PM UTC
Resolved
Nov 18, 2025, 06:55 PM UTC
Duration
5h 56m
Detected by Pingoru
Nov 18, 2025, 12:58 PM UTC

Affected components

CSR AI

Update timeline

  1. investigating Nov 18, 2025, 12:58 PM UTC

    We’re currently investigating an issue caused by a Cloudflare outage that is impacting integrations with Fundbox and Pipe.

  2. investigating Nov 18, 2025, 01:36 PM UTC

    Due to the ongoing Cloudflare issues, CSR AI calls are being forwarded directly to the designated forwarding number.

  3. investigating Nov 18, 2025, 01:53 PM UTC

    We are continuing to investigate this issue.

  4. investigating Nov 18, 2025, 02:21 PM UTC

    We are continuing to monitor Cloudflare's recovery.

  5. monitoring Nov 18, 2025, 02:48 PM UTC

    Cloudflare is reporting that recovery is in process. We are monitoring the impact on our services.

  6. monitoring Nov 18, 2025, 03:21 PM UTC

    Cloudflare is reporting that recovery is in process. We are monitoring the impact on our services.

  7. monitoring Nov 18, 2025, 03:59 PM UTC

    Cloudflare continues to report that recovery is in process.

  8. monitoring Nov 18, 2025, 04:36 PM UTC

    Cloudflare continues to experience intermittent errors, but our services have largely recovered.

  9. resolved Nov 18, 2025, 06:55 PM UTC

    This incident has been resolved.

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