Resolved after 5 hours 50 minutes, affecting CSR AI, on June 12, 2025.
Google is reporting some recovery and we are seeing some recovery to the AI tooling.
Affected components
CSR AI
Update timeline
- investigating Jun 12, 2025, 08:52 PM UTC
Google Cloud is experiencing degraded performance with its API, which powers some of our AI features. You may see error messages, experience latency, or encounter other unexpected behavior when using AI functionality in Housecall Pro. OpenAI is working diligently to resolve the issue. Please subscribe to our status page for updates.
- monitoring Jun 12, 2025, 08:52 PM UTC
Google is reporting some recovery and we are seeing some recovery to the AI tooling.
- resolved Jun 13, 2025, 11:27 AM UTC
This incident has been resolved.
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