Resolved after 24 minutes, affecting Text notifications and Voice, on October 20, 2025.
Resolved - At this time AWS is reporting full recovery. Services dependent upon AWS have fully recovered.
Affected components
Update timeline
- monitoring Oct 20, 2025, 10:02 AM UTC
Monitoring - At this time we are experiencing performance degradation across some products due to an ongoing AWS incident( https://health.aws.amazon.com/health/status ) with their US1 Region. We have activated our incident response team and have all hands on deck working on remediation. We will provide another update in 60 minutes or as soon as more information becomes available.
- resolved Oct 20, 2025, 10:26 AM UTC
Resolved - At this time AWS is reporting full recovery. Services dependent upon AWS have fully recovered.
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Amazon Web Services