Is Housecall Pro down?

Last checked 4m ago
Current status
Housecall Pro is up

No incidents right now.

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Housecall Pro is operational right now. Last checked 4m ago; the most recent incident resolved 56d ago.

Real-time Housecall Pro status, recent outages, and incident history: pulled directly from Housecall Pro's official status page at status.housecallpro.com every 5 minutes. Pingoru tracks 19 Housecall Pro services and has captured 2 incidents in the last 90 days (99.36% uptime). Get email, Slack, Discord, or webhook alerts the moment Housecall Pro reports a new incident, free for 3 monitors, no credit card.

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Housecall Pro uptime 99.36% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Service Instability
    Resolved 57m
    Started Sep 03, 2026, 09:44 PM UTC · Resolved Sep 03, 2026, 10:42 PM UTC
    Pro webText notificationsEmail notificationsiOS Mobile AppAndroid mobile app
    Timeline · 6 updates
    • investigating · Sep 03, 2026, 09:44 PM UTC

      We are experiencing infrastructure instability affecting multiple services across our website. Users may encounter intermittent errors, slower response times, or temporary service disruptions. We are actively investigating and working to restore normal service. We’ll provide additional updates as more information becomes available.

    • investigating · Sep 03, 2026, 10:07 PM UTC

      We are continuing to investigate this issue.

    • identified · Sep 03, 2026, 10:21 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Sep 03, 2026, 10:26 PM UTC

      A fix has been implemented and we are monitoring the results.

    • monitoring · Sep 03, 2026, 10:29 PM UTC

      We're seeing early signs of recovery from the cloud provider. We'll continue to monitor full service restoration.

    • resolved · Sep 03, 2026, 10:42 PM UTC

      The infrastructure issue affecting multiple services across our website has been resolved. All services have returned to normal operation. We will continue to monitor the environment to ensure stability. Thank you for your patience while we worked to resolve the issue.

    Latest: The infrastructure issue affecting multiple services across our website has been resolved. All services have returned to normal operation. We will continue to monitor the environme…

  2. Delayed job payment status for cash/check/other invoice payments (up to 1 hour)
    Resolved 3h 36m
    Started Aug 11, 2026, 07:58 PM UTC · Resolved Aug 11, 2026, 11:34 PM UTC
    Payment processing - Stripe
    Timeline · 9 updates
    • investigating · Aug 11, 2026, 07:58 PM UTC

      Payments are being processed; the status of cash, check, and other payments is delayed. We are investigating the issue and will post an update by 1:15 pm Pacific Time.

    • investigating · Aug 11, 2026, 07:59 PM UTC

      We are continuing to investigate this issue.

    • investigating · Aug 11, 2026, 08:18 PM UTC

      We are still investigating. The delay is now approximately 30 minutes. Will post an update within the next 30 minutes.

    • investigating · Aug 11, 2026, 08:48 PM UTC

      We are still investigating. The delay is now approximately 3 minutes. Will post an update within the next 30 minutes.

    • investigating · Aug 11, 2026, 09:17 PM UTC

      We believe we have identified the issue and are testing a fix. Will post an update within the next 30 minutes.

    • investigating · Aug 11, 2026, 09:56 PM UTC

      The fix is being deployed. Will post an update within the next 30 minutes.

    • investigating · Aug 11, 2026, 10:53 PM UTC

      We are operational again. RCA will be forthcoming.

    • monitoring · Aug 11, 2026, 10:55 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Aug 11, 2026, 11:34 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

Incident record

Since April 2026 · Statuspage by Atlassian · 19 components checked every 5 minutes
50incidents recorded
8last 12 months
2last 90 days
4 hourstypical duration, 12 months

The longest incident in the last year, Degraded performance with voice dialer for some Pros on February 17, 2026, ran for 9 hours. 2 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Android mobile app3
  • CSR AI3
  • Pro web3
  • iOS Mobile App3
  • Email notifications1

Latest incidents

  • Service Instability September 3, 2026 · 57 minutes · major outage

    We are experiencing infrastructure instability affecting multiple services across our website. Users may encounter intermittent errors, slower response times…

  • Delayed job payment status for cash/check/other invoice payments (up to 1 hour) August 11, 2026 · 4 hours · degraded service

    Payments are being processed; the status of cash, check, and other payments is delayed. We are investigating the issue and will post an update by 1:15 pm…

  • CSR AI Voice Assistant Call Failures July 2, 2026 · 7 hours · major outage

    We identified an issue affecting our CSR AI voice assistant that some calls were not being handled correctly, resulting in incomplete call experiences.

Outage history

Past 90 days · 2 incidents View full outage history →