Is Housecall Pro down?

Last checked 6m ago
Current status
Housecall Pro is up

No incidents right now.

Official status page: https://status.housecallpro.com · Polled every 5 minutes · 19 components tracked

Housecall Pro is operational right now. Last checked 6m ago; the most recent incident resolved 29d ago.

Real-time Housecall Pro status, recent outages, and incident history — pulled directly from Housecall Pro's official status page at https://status.housecallpro.com every 5 minutes. Pingoru tracks 19 Housecall Pro services and has captured 4 incidents in the last 90 days (99.80% uptime). Get email, Slack, Discord, or webhook alerts the moment Housecall Pro reports a new incident — free for 5 monitors, no credit card.

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Housecall Pro uptime 99.80% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 7h 21m
    Started Jul 02, 2026, 02:19 PM UTC · Resolved Jul 02, 2026, 09:41 PM UTC
    CSR AI
    Timeline · 6 updates
    • investigating · Jul 02, 2026, 02:19 PM UTC

      We identified an issue affecting our CSR AI voice assistant that some calls were not being handled correctly, resulting in incomplete call experiences.

    • investigating · Jul 02, 2026, 02:23 PM UTC

      We are working with our partner to resolve. In the interim we are going to route calls to our HCP Assist.

    • investigating · Jul 02, 2026, 03:58 PM UTC

      We are still investigating but there calls are being handled by our HCP Assist team.

    • investigating · Jul 02, 2026, 04:56 PM UTC

      We have verified the root cause and a fix in our staging environment. We will deploy the change to production in the next 30 mins. Once validated we will begin to shift traffic back to CSR AI.

    • investigating · Jul 02, 2026, 08:37 PM UTC

      The issue was fully resolved at 1:21 pm ET

    • resolved · Jul 02, 2026, 09:41 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 2h 10m
    Started May 21, 2026, 04:39 PM UTC · Resolved May 21, 2026, 06:49 PM UTC
    CSR AI
    Timeline · 5 updates
    • investigating · May 21, 2026, 04:39 PM UTC

      We have identified a service disruption affecting our CSR AI voice features due to an outage with a third-party upstream provider. Non-AI CSR functionality is not impacted. We are actively monitoring the situation with our vendor and will provide updates as more information becomes available.

    • investigating · May 21, 2026, 04:50 PM UTC

      We are continuing to investigate this issue.

    • identified · May 21, 2026, 05:20 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · May 21, 2026, 06:44 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · May 21, 2026, 06:49 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

Outage history

Past 90 days · 2 incidents View full outage history →