Is Housecall Pro down?
Last checked 7m agoNo incidents right now.
Housecall Pro is operational right now. Last checked 7m ago; the most recent incident resolved 11d ago.
Real-time Housecall Pro status, recent outages, and incident history — pulled directly from Housecall Pro's official status page at https://status.housecallpro.com every 5 minutes. Pingoru tracks 19 Housecall Pro services and has captured 4 incidents in the last 90 days (99.24% uptime). Get email, Slack, Discord, or webhook alerts the moment Housecall Pro reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Pro webText notificationsEmail notificationsiOS Mobile AppAndroid mobile app
Timeline · 6 updates
- investigating · Sep 03, 2026, 09:44 PM UTC
We are experiencing infrastructure instability affecting multiple services across our website. Users may encounter intermittent errors, slower response times, or temporary service disruptions. We are actively investigating and working to restore normal service. We’ll provide additional updates as more information becomes available.
- investigating · Sep 03, 2026, 10:07 PM UTC
We are continuing to investigate this issue.
- identified · Sep 03, 2026, 10:21 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Sep 03, 2026, 10:26 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · Sep 03, 2026, 10:29 PM UTC
We're seeing early signs of recovery from the cloud provider. We'll continue to monitor full service restoration.
- resolved · Sep 03, 2026, 10:42 PM UTC
The infrastructure issue affecting multiple services across our website has been resolved. All services have returned to normal operation. We will continue to monitor the environment to ensure stability. Thank you for your patience while we worked to resolve the issue.
Latest: The infrastructure issue affecting multiple services across our website has been resolved. All services have returned to normal operation. We will continue to monitor the environme…
-
- Payment processing - Stripe
Timeline · 9 updates
- investigating · Aug 11, 2026, 07:58 PM UTC
Payments are being processed; the status of cash, check, and other payments is delayed. We are investigating the issue and will post an update by 1:15 pm Pacific Time.
- investigating · Aug 11, 2026, 07:59 PM UTC
We are continuing to investigate this issue.
- investigating · Aug 11, 2026, 08:18 PM UTC
We are still investigating. The delay is now approximately 30 minutes. Will post an update within the next 30 minutes.
- investigating · Aug 11, 2026, 08:48 PM UTC
We are still investigating. The delay is now approximately 3 minutes. Will post an update within the next 30 minutes.
- investigating · Aug 11, 2026, 09:17 PM UTC
We believe we have identified the issue and are testing a fix. Will post an update within the next 30 minutes.
- investigating · Aug 11, 2026, 09:56 PM UTC
The fix is being deployed. Will post an update within the next 30 minutes.
- investigating · Aug 11, 2026, 10:53 PM UTC
We are operational again. RCA will be forthcoming.
- monitoring · Aug 11, 2026, 10:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Aug 11, 2026, 11:34 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
- CSR AI
Timeline · 6 updates
- investigating · Jul 02, 2026, 02:19 PM UTC
We identified an issue affecting our CSR AI voice assistant that some calls were not being handled correctly, resulting in incomplete call experiences.
- investigating · Jul 02, 2026, 02:23 PM UTC
We are working with our partner to resolve. In the interim we are going to route calls to our HCP Assist.
- investigating · Jul 02, 2026, 03:58 PM UTC
We are still investigating but there calls are being handled by our HCP Assist team.
- investigating · Jul 02, 2026, 04:56 PM UTC
We have verified the root cause and a fix in our staging environment. We will deploy the change to production in the next 30 mins. Once validated we will begin to shift traffic back to CSR AI.
- investigating · Jul 02, 2026, 08:37 PM UTC
The issue was fully resolved at 1:21 pm ET
- resolved · Jul 02, 2026, 09:41 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
- Service Instability ResolvedStarted Sep 03, 2026, 09:44 PM UTC · Resolved Sep 03, 2026, 10:42 PM UTC · 57m
- Started Aug 11, 2026, 07:58 PM UTC · Resolved Aug 11, 2026, 11:34 PM UTC · 3h 36m
- CSR AI Voice Assistant Call Failures ResolvedStarted Jul 02, 2026, 02:19 PM UTC · Resolved Jul 02, 2026, 09:41 PM UTC · 7h 21m