Housecall Pro incident

Degraded performance with voice dialer for some Pros

Minor Resolved View vendor source →
Started
Feb 17, 2026, 06:05 PM UTC
Resolved
Feb 18, 2026, 03:08 AM UTC
Duration
9h 3m
Detected by Pingoru
Feb 17, 2026, 06:05 PM UTC

Affected components

Voice

Update timeline

  1. investigating Feb 17, 2026, 06:05 PM UTC

    We are currently investigating an issue affecting the voice dialer functionality and are actively working to resolve it as quickly as possible. Thank you for your patience and understanding.

  2. identified Feb 17, 2026, 07:38 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 17, 2026, 09:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 18, 2026, 03:08 AM UTC

    This incident has been resolved.

Looking to track Housecall Pro downtime and outages?

Pingoru polls Housecall Pro's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Housecall Pro reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Housecall Pro alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Housecall Pro for free

5 free monitors · No credit card required