Housecall Pro incident

Degraded performance with voice dialer for some Pros

Minor Resolved View vendor source →

Housecall Pro experienced a minor incident on February 17, 2026 affecting Voice, lasting 9h 3m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2026, 06:05 PM UTC
Resolved
Feb 18, 2026, 03:08 AM UTC
Duration
9h 3m
Detected by Pingoru
Feb 17, 2026, 06:05 PM UTC

Affected components

Voice

Update timeline

  1. investigating Feb 17, 2026, 06:05 PM UTC

    We are currently investigating an issue affecting the voice dialer functionality and are actively working to resolve it as quickly as possible. Thank you for your patience and understanding.

  2. identified Feb 17, 2026, 07:38 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 17, 2026, 09:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 18, 2026, 03:08 AM UTC

    This incident has been resolved.