Gravity Payments experienced a minor incident on July 28, 2025, lasting 1d. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 28, 2025, 09:32 PM UTC
We are aware of a third-party outage impacting the Dispute Manager tool, used for managing your chargebacks online. If you need assistance retrieving information on a chargeback or posting a response, please contact our support team at [email protected] or call tel :8667014700
- resolved Jul 29, 2025, 09:41 PM UTC
This incident has been resolved. If you need assistance retrieving information on a chargeback or posting a response, please contact our support team at [email protected] or call tel :8667014700