Gravity Payments experienced a minor incident on April 20, 2026 affecting Gravity Dashboard, lasting 1d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Gravity Dashboard
Update timeline
- identified Apr 20, 2026, 09:53 PM UTC
We are currently experiencing delays importing settlement data. As a result, some data on your Dashboard regarding Settled Transactions may not be up to date. Our team is actively working to resolve the issue, and we appreciate your patience. If you have questions, please contact our support team at [email protected] or call 866.701.4700.
- resolved Apr 22, 2026, 03:32 PM UTC
All settlement data is imported and available in Gravity Dashboard.