Gravity Payments incident

Investigating a possible processing disruption

Gravity Payments experienced a major incident on September 29, 2026 affecting emergepay, lasting 51m. The incident has been resolved; the full update timeline is below.

Started: Sep 29, 2026, 08:36 AM UTC
Resolved: Sep 29, 2026, 09:28 AM UTC
Duration: 51m
Detected by Pingoru: Sep 29, 2026, 08:36 AM UTC

Affected components

emergepay

Update timeline

investigating Sep 29, 2026, 08:36 AM UTC

We are investigating a possible service disruption with Clover that may be affecting transactions completing for customers. We will update this page as soon as we have more information. If you need help, contact [email protected] or call (866) 701-4700.
resolved Sep 29, 2026, 09:28 AM UTC

We are continuing to monitor recovery of Clover. All attempted transactions are completing for customers. If you need help, contact [email protected] or call (866) 701-4700.