Gravity Payments incident

Investigating issues with availability of dashboard.gravitypayments.com

Critical Resolved View vendor source →

Gravity Payments experienced a critical incident on January 15, 2026 affecting Gravity Dashboard, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2026, 10:36 PM UTC
Resolved
Jan 15, 2026, 10:41 PM UTC
Duration
5m
Detected by Pingoru
Jan 15, 2026, 10:36 PM UTC

Affected components

Gravity Dashboard

Update timeline

  1. investigating Jan 15, 2026, 10:36 PM UTC

    Access to dashboard.gravitypayments.com is currently unavailable. We are currently investigating the issue and will update this page with more information soon. If you are having any difficulties, please contact our support team at [email protected] or call tel:8667014700.

  2. resolved Jan 15, 2026, 10:41 PM UTC

    This incident has been resolved and availability of dashboard.gravitypayments.com has been restored.