Gravity Payments incident

EIServer merchants may be unable to run transactions

Notice Resolved View vendor source →

Gravity Payments experienced a notice incident on April 14, 2026, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2026, 08:17 PM UTC
Resolved
Apr 14, 2026, 10:29 PM UTC
Duration
2h 11m
Detected by Pingoru
Apr 14, 2026, 08:17 PM UTC

Update timeline

  1. identified Apr 14, 2026, 08:17 PM UTC

    We have identified the issue and are working to resolve. If you are having any difficulties, please contact our support team at [email protected] or call tel:8667014700.

  2. monitoring Apr 14, 2026, 10:16 PM UTC

    We expect the issue to be resolved for most merchants and are continuing to monitor. If you are having any difficulties, please contact our support team at [email protected] or call tel:8667014700.

  3. resolved Apr 14, 2026, 10:29 PM UTC

    This issue has been resolved. If you are having any difficulties, please contact our support team at [email protected] or call tel:8667014700.