Gravity Payments incident

Investigating issues processing transactions with emergepay

Minor Resolved View vendor source →

Gravity Payments experienced a minor incident on January 21, 2026 affecting emergepay, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2026, 10:36 PM UTC
Resolved
Jan 21, 2026, 10:49 PM UTC
Duration
13m
Detected by Pingoru
Jan 21, 2026, 10:36 PM UTC

Affected components

emergepay

Update timeline

  1. investigating Jan 21, 2026, 10:36 PM UTC

    We are currently investigating the issue and will update this page with more information soon. If you are having any difficulties, please contact our support team at [email protected] or call tel:8667014700.

  2. resolved Jan 21, 2026, 10:49 PM UTC

    This incident has been resolved. If you are having any difficulties, please contact our support team at [email protected] or call tel:8667014700.