Gravity Payments experienced a minor incident on August 14, 2025 affecting emergepay, lasting 1h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 14, 2025, 07:07 PM UTC
We are currently monitoring intermittent connection disruptions with Clover devices. As a result, you may have issues processing transactions. If you need support, please reach out to our team at [email protected] or call tel :8667014700.
- monitoring Aug 14, 2025, 07:14 PM UTC
We are currently monitoring intermittent connection disruptions with Clover devices. As a result, you may have issues processing transactions. If you need support, please reach out to our team at [email protected] or call tel :8667014700.
- resolved Aug 14, 2025, 08:38 PM UTC
This incident has been resolved by the Clover team. If you still need support, please reach out to our team at [email protected] or call tel :8667014700.